Customer Service Assistant

Vor 5 Tagen

Shire Of Denmark, Österreich Demant Polska Vollzeit

Er du klar til at sørge for en optimal serviceoplevelse for vores kunder? Hos Oticon søger vi en motiveret og udadvendt kundeserviceassistent, der er engageret i at levere nærværende service. Har du den nødvendige evne til at forstå og imødekomme kundernes behov, mens du er serviceminded og initiativrig? Hvis svaret er ja, bør du afgjort læse videre. Vi søger lige nu en kundeservicemedarbejder til vores danske salgsselskab beliggende i Snedsted. Om Oticon Oticon er en af verdens førende producenter af høreapparater og en del af Demant. Vi arbejder hver dag for at forbedre livskvaliteten for mennesker med høretab gennem innovative løsninger og højt kvalificeret kundeservice. Hos os bliver du en del af en dansk virksomhed og får indblik i en international branche med over 100 partnere og kontorer verden over. Vi prioriterer samarbejde, inklusion og personlig udvikling, så du kan styrke dine kompetencer og vokse i din rolle. Du bliver en del af et team på 12 kundeservicemedarbejdere, der arbejder engageret for at levere høj kvalitet i et spændende og udviklende arbejdsmiljø. Dine opgaver vil inkludere: Yde førsteklasses service pr. telefon og andre medier. Arbejde professionelt og målrettet inden for dit område. Håndtering af opkald og andre henvendelser fra vores kunder. Opfølgning på ordrer modtaget via mail, webshop og telefon. Diverse administrative opgaver. Vedligeholdelse af stamdata. Håndtering af reklamationer og returnering. Daglig kommunikation med vores produktion i Polen. Om dig Har erfaring inden for kundeservice eller lignende. Er flydende i dansk og engelsk, både skriftligt og mundtligt. Har erfaring med forskellige it-systemer og er øvet bruger af MS Office-pakken. Yder en professionel service og kan give vores kunder den bedst mulige oplevelse. Er positiv, motiveret og initiativrig. Er imødekommende over for både kunder og kollegaer. Bbesidder en god portion tålmodighed og er god til at lytte og afdække kundernes behov. Mød dit nye team Du træder ind i det ene af vores to kundeserviceteams i Snedsted med 12 kundeservicekolleger. Teamet består af en blanding af fastansatte og studentermedhjælpere. Du vil blive en del af et tæt samarbejdende team, der værdsætter humor og fællesskab blandt kollegerne. Vi tror på, at et godt arbejdsmiljø med plads til smil og latter skaber de bedste forudsætninger for at yde en fremragende kundeservice. Samtidig er vi fagligt fokuserede og engagerer os i at levere den højeste kvalitet i vores arbejde. Vil du være en del af vores team? Send din ansøgning hurtigst muligt, men senest tirsdag den 9 december 2025. Bemærk, modtager ansøgninger gennem vores elektroniske rekrutteringssystem. Vi forventer at holde samtaler i uge 51. Ønsker du at vide mere om stillingen, er du velkommen til at kontakte Susanne Løgsted på eller . Vi ser frem til at høre fra dig #J-18808-Ljbffr

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