Head Concierge Central Plaza Brisbane
vor 3 Wochen
At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building owners, who rely on us to deliver an unparalleled customer experience. As a service professional, you possess the innate ability to brighten someone's day. With a warm smile and a genuine desire to assist, you effortlessly connect with tenants and engage with individuals from all walks of life. The Opportunity: As the Concierge Lead, you will have the power to delight customers, build meaningful connections, and provide exceptional concierge services and recommendations. Your ability to create magical moments, foster engagement, and anticipate unspoken needs will make you an expert in crafting a vibrant sense of community. Here's a glimpse of what you'll focus on: Develop and nurture relationships with our building's customer partners, ensuring that all concierge services, branding, marketing, and property presentations meet premium-grade standards. Identify and establish partnerships that benefit our customers while promoting their products and services. Embrace and drive change within yourself and the team, consistently delivering extraordinary results. Lead and train a group of service experts who excel at anticipating needs and leaving lasting impressions on our clients. Support and deliver a series of engaging customer events throughout the year, fostering a sense of community within the asset. Oversee the day-to-day operation and maintenance of customer service standards, including concierge services in the building lobby and end-of-trip facilities. Collaborate closely with the property team and asset owners to understand and communicate the customer's requirements. What you'll bring to the role: Previous experience in a customer-facing position within an office, hotel, or hospitality environment. A natural talent for connecting with people from diverse backgrounds, building genuine rapport, and fostering meaningful relationships. Motivation is driven by establishing authentic connections and nurturing relationships, meticulous attention to detail, adept at following processes, and dedicated to closing the loop. Why you should choose First Contact: Work-life balance: Enjoy a Monday to Friday schedule with shifts between 7 am and 7 pm, giving you evenings and weekends off. Plus, you'll have paid time off on public holidays. Competitive compensation: We recognize your skills and dedication by offering a salary that exceeds industry standards. Recognition and rewards: Our outstanding reward and recognition program lets you earn vouchers from various retailers, acknowledging your exceptional contributions. Hassle-free wardrobe: Say goodbye to ironing work shirts We provide a supplied corporate wardrobe and convenient dry-cleaning services. Career advancement opportunities: Show your commitment to First Contact, and we'll provide you with a platform to advance your career. Thriving work environment: Our contracts place us in the city's most prestigious and cutting‑edge buildings, offering an extraordinary workplace experience. This position requires periods of walking, standing, sitting and/or manual handling. We are excited to receive your application and learn more about how your passion for customer service and community‑building will enhance our team #J-18808-Ljbffr
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Porter / Concierge
Vor 6 Tagen
City of Brisbane, Österreich Stamford Plaza Brisbane VollzeitAdd expected salary to your profile for insights Perfectly located on the banks of the river and a stone's throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252 guest rooms featuring stunning river...
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Head Concierge Central Plaza Brisbane
vor 2 Wochen
City of Brisbane, Österreich FIRST CONTACT VollzeitJoin a team where Ambition, Trust, Curiosity, Individuality, and Purpose thrive. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building owners, who rely on us to...
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Head Concierge Central Plaza Brisbane
vor 3 Stunden
City of Brisbane, Österreich FIRST CONTACT VollzeitOverview At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building owners, who rely on us to deliver an unparalleled customer experience. As a service professional, you...
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5-Star Concierge
Vor 6 Tagen
City of Brisbane, Österreich Stamford Plaza Brisbane VollzeitA luxury hotel in Brisbane is seeking a part-time Porter and Concierge to enhance guest experiences by providing exceptional customer service and assistance. Responsibilities include organizing events and tours, maintaining presentation standards, and anticipating guest needs. Ideal candidates have strong communication skills and a background in hotel...
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Reservations Agent
Vor 4 Tagen
City of Brisbane, Österreich Stamford Plaza Brisbane VollzeitApply for the Reservations Agent position at Stamford Plaza Brisbane , a five‑star luxury hotel located on the banks of the Brisbane River, Brisbane, Queensland, Australia. This full‑time, entry‑level role offers a dynamic work environment for professionals who thrive in providing exceptional guest service. About Us Stamford Plaza is Brisbane’s...
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Kitchen Stewards
vor 3 Wochen
City of Brisbane, Österreich Stamford Plaza Brisbane VollzeitKitchen Stewards – Stamford Plaza Brisbane Join Stamford Plaza Brisbane, one of Brisbane’s finest five-star hotels, as a full-time or casual Kitchen Steward. This role supports the bustling kitchen brigade in maintaining cleanliness, safety and operational efficiency. Responsibilities Assist the kitchen team to keep all kitchen areas clean and tidy....
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Head Concierge
vor 2 Wochen
City of Melbourne, Österreich CBRE Asia Pacific VollzeitHead Concierge – CBRE Asia Pacific Job ID: | Posted: 24-Nov-2025 | Service line: Advisory Segment | Location: Melbourne, Victoria, Australia | Role type: Full-time We are looking for a Head of Concierge to join our team in Melbourne. This dynamic role combines on‑site guest service with back‑office operational support. About the Role This position...
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Concierge Lead
vor 3 Stunden
City of Brisbane, Österreich FIRST CONTACT VollzeitA leading corporate concierge service provider in Brisbane seeks a Concierge Lead to foster customer relationships and deliver exceptional services. Responsibilities include developing partnerships, leading a team, and maintaining service standards while promoting a vibrant community atmosphere. The ideal candidate will have customer-facing experience and a...
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Head Concierge
vor 2 Wochen
City of Melbourne, Österreich CBRE Group, Inc. VollzeitHead ConciergeJob ID Posted24-Nov-2025Service lineAdvisory SegmentRole typeFull-timeAreas of InterestCustomer Service, Facilities ManagementLocation(s)Melbourne - Victoria - Australia**Join a global leader in Property – Winner Commercial Agency of the Year****Deliver superior customer service and business support****Melbourne | Land of the Wurundjeri...
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Night Manager
vor 1 Woche
City of Brisbane, Österreich Stamford Plaza Brisbane VollzeitJoin to apply for the Night Manager role at Stamford Plaza Brisbane . Perfectly located on the banks of the river and a stone's throw to the Botanic Gardens, Stamford Plaza Brisbane is Brisbane’s finest 5‑star luxury hotel. With 252 guest rooms offering river views and eight function rooms, it also hosts a variety of busy food and beverage outlets. About...
