Service Delivery Officer
vor 1 Woche
Overview Service Delivery Officer / Debt Collection Officer – Australian Taxation Office We are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of (APS 3) roles. Duties and responsibilities assisting clients through various channels including phone, web chat, email, paper and online portals to help them meet their taxation, superannuation, and registration obligations understand individual client circumstances and provide tailored advice aligned with current legislation, policy and procedures engage in meaningful conversations to support and facilitate client’s payment, lodgment and registration outcomes navigate challenging interactions with empathy and professionalism, including support for vulnerable clients and those experiencing hardship or crisis work within a scheduled contact centre environment (where applicable) to provide high quality service to clients between 7am and 7pm Through active and strategic engagement, you will deliver tailored, contemporary and outcome focused solutions that shape client behaviour and encourage ongoing willing participation in the taxation and superannuation systems. You will build and maintain positive client relationships while making informed decisions to resolve enquiries. You’ll maintain the integrity of ATO records by accurately recording client information and applying relevant policy and procedures. You will work as part of a team, sharing knowledge to collaboratively resolve issues and contribute to continuous improvements. Locations and engagement These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Townsville, Upper Mount Gravatt or Wollongong. A merit pool may be formed and used to fill future similar vacancies in these locations and other locations within the same metropolitan area. About diversity and inclusion We embrace the strength of diversity — through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process. Seniority level Entry level Employment type Full-time Job function Customer Service Industries Government Administration We are not accepting referrals as a condition for interview; eligibility criteria and roles are described in the job advertisement. #J-18808-Ljbffr
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Service Delivery Officer
Vor 5 Tagen
Central Coast Council, Österreich Australian Taxation Office VollzeitOverview Join to apply for the Service Delivery Officer role at Australian Taxation Office . We’re currently recruiting for our casual workforce to support Tax Time 2026, with commencement scheduled for early next year. If you're seeking meaningful work that supports the community, this is your opportunity to join a team that helps Australians navigate the...
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ICT Service Delivery Officer
vor 1 Woche
Central Coast Council, Österreich St George Christian School VollzeitGREEN POINT CHRISTIAN COLLEGE A ministry of Green Point Baptist Church Our motto is “Equipped for Life” ICT SERVICE DELIVERY OFFICER Permanent Full Time or Part Time (by negotiation) A great opportunity is available for an enthusiastic, inquisitive ICT Service Delivery Officer to join our team and work with some of the latest technologies in the industry...
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Service Delivery Officer
vor 1 Woche
Central Coast Council, Österreich Australian Taxation Office VollzeitOverview Service Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) at Australian Taxation Office . This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the...
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Service Delivery Manager
vor 4 Wochen
Central Coast Council, Österreich UGL VollzeitTier 1 services organization Innovative & diverse culture Rotating roster | Day & Night Shift About the Project UGLs Manufacturing & Maintenance business are looking for a Service Delivery Manager to join our $2.3 billion New Intercity Fleet (NIF) project team based at our purpose‑built maintenance facility in Kangy Angy on the NSW Central Coast. The NIF...
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Service Delivery Officer
vor 2 Wochen
Tamworth Regional Council, Österreich Essential Energy VollzeitDescription We are currently recruiting a permanent Service Delivery Officer to join our team. This role has a preferred location of Parkes but Coffs Harbour will also be considered. The Service Delivery Officer reports to the Branch Administration Coordinator and plays a vital role in supporting the delivery of administrative services across the Essential...
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Service Delivery Officer
vor 1 Woche
Wollongong City Council, Österreich Australian Taxation Office VollzeitJoin to apply for the Service Delivery Officer role at Australian Taxation Office . We are looking for passionate, client focused individuals to join our Frontline Operations group. As a Service Delivery Officer (APS 2) , you will work in a scheduled contact centre environment, providing high-quality service to clients between 7am and 7pm. You will spend...
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Customer Service Officer
vor 2 Wochen
Central Coast Council, Österreich Rarekind VollzeitCustomer Service Officer Rarekind – Warnervale, New South Wales, Australia Take your customer service career further with a global leader. You’ll get the stability you want, the growth you deserve, and the chance to do what you do best… solving problems, helping people and keeping things moving. Why you’ll love it Be part of a supportive, close-knit...
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Customer Service Officer
Vor 7 Tagen
Central Coast Council, Österreich Rarekind VollzeitTake your customer service career further with a global leader. You’ll get the stability you want, the growth you deserve, and the chance to do what you do best… solving problems, helping people and keeping things moving. You won’t just take orders – you’ll build relationships, spot opportunities and make sure customers always get an extraordinary...
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Service Delivery Officer
vor 1 Woche
Wollongong City Council, Österreich Australian Taxation Office VollzeitService Delivery Officer / Debt Collection Officer Join to apply for the Service Delivery Officer / Debt Collection Officer role at Australian Taxation Office Service Delivery Officer / Debt Collection Officer 1 day ago Be among the first 25 applicants Join to apply for the Service Delivery Officer / Debt Collection Officer role at Australian Taxation Office...
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Rail Service Delivery Manager
Vor 3 Tagen
Central Coast Council, Österreich UGL VollzeitA leading infrastructure firm is seeking a Service Delivery Manager for their New Intercity Fleet project, based in Central Coast, NSW. You will lead maintenance teams, ensure safety standards, and optimize train performance. Ideal candidates should have extensive management experience in safety-critical environments with strong communication and...
