Product Governance Specialist

Product Governance Specialist – General Insurance Zurich Insurance invites you to join our journey as a Product Governance Specialist. A new transformational adventure awaits you… We offer 5 weeks of annual leave, a fulfilling career, and a commitment to wellbeing and digital transformation. As an organization recognized as a Forbes 2024 “World’s Best Employer” and Fortune’s “World’s Most Admired Companies” for 2025, Zurich is on a mission to become Australia’s leading digital insurer. Responsibilities Safeguard the integrity of Zurich’s product offerings, ensuring compliance with regulatory requirements, particularly Design and Distribution Obligations (DDO). Implement, maintain, and continuously improve product governance frameworks that meet external regulations and internal standards. Proactively identify and analyze how evolving regulatory requirements impact Zurich’s broad range of general insurance products. Oversee compliance processes such as Target Market Determination (TMD) assessments, keeping accurate records to support these activities. Conduct data gathering and analysis to support regulatory compliance and ongoing enhancement of governance frameworks. Create, maintain, and regularly review governance‑related policy and process documentation. Prepare and lead regular meetings to monitor product outcomes, provide actionable recommendations, and support product initiatives with a governance perspective. Collaborate across Zurich and with external partners to promote robust governance practices throughout the organization. Qualifications At least 3 years of relevant experience in general insurance regulation or a related field with a solid understanding of general insurance products and distribution channels. Background in financial services, regulatory, or similar sectors, with experience implementing reforms such as RG274. Hands‑on experience implementing and managing Design and Distribution Obligations (DDO), ideally within general insurance. Strong relationship and stakeholder management skills; able to navigate complex tasks independently. Comfortable with challenge and ambiguity; driven to maintain product integrity. Strategic thinking with a track record of influencing stakeholders. Proven commitment to continuous improvement and adopting new work practices. Skilled in data analysis to identify trends affecting consumer outcomes and product performance. Excellent written communication skills, including drafting governance frameworks and guidelines. Benefits 5 weeks of annual leave for permanent staff, 15 days of personal/carer’s leave, and access to Family Care (parental leave). Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full‑time employees. Programs to stay healthy and well, including an AUD$500 wellbeing payment per year and an AUD$295 e‑voucher for a home‑office setup. Award‑winning training programs; support and encourage your development. Global, diverse, and inclusive teams; explore passions, drive equity, and collaborate for positive impact. Global mobility opportunities across more than 200 countries. Volunteer and contribute at our state‑of‑the‑art Green Star rated offices; dress for your day. We plant a tree for every new employee. Employer of choice awards and memberships: WGEA, Family Inclusive Workplace, Gold AWEI Employer, Pride in Diversity, and more. Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application. #J-18808-Ljbffr