Program Officer

Department of Trade, Employment and Training – Townsville QLD ·Fixed Term Temporary Flexible Full-Time ·Townsville, Queensland ·AO4 $90868 - $99582 per annum plus 12.75% superannuation Are you a passionate corporate services professional? We are looking for a Program Officer to join our team, who will be responsible for providing high level corporate and administrative support to the Regional Director and leadership team of the North Queensland Regional Office of the Department of Trade, Employment and Training. Why you will like working here When you join our department, you're not just taking a job – you're becoming part of a dynamic team, committed to creating opportunities in a culturally safe and respectful workplace. You'll benefit from a supportive environment that values your cultural knowledge and lived experience, professional growth, offers diverse career pathways, and allows you to make a genuine community impact. What you’ll be working on As the Program Officer, you will: Support and deliver regional processes, including risk management, facilities management, human resource management, financial management, project management, operational plan reporting, record keeping, asset management and workplace health and safety. Coordinate ministerial and executive correspondence and undertake quality assurance processes to deliver high quality work within strict deadlines. Work closely with the regional office leadership team to support the coordination of key management activities and provide administrative support to the Regional Director. Undertake critical data analysis, deliver presentations and manage projects to achieve desired outcomes. Develop and prepare project plans, schedules, reports, briefs, business cases, and communication materials to support regional programs, projects, and activities. Contribute to the continuous improvement of regional activities by assisting in the research, development, implementation and evaluation of projects, processes, and internal systems. This includes making recommendations and implementing enhancements to support regional programs and services. Provide operational advice and support on regional systems, processes and operational policies related to finance, purchasing, HR and resource management, and handle sensitive information with discretion and confidentiality. Build and sustain effective, collaborative, and respectful relationships with colleagues and stakeholders to ensure that knowledge and information is shared, and regional practices, operations and systems reflect contemporary administrative and management practices. Work fluidly and responsively to ensure evolving operational priorities are met. You can see the full role description here. What type of person will be successful? We're looking for someone who can: Demonstrate the ability to provide high quality administrative and corporate services support to the regional leadership team, ensuring the application of relevant corporate governance procedures. Proven program management experience and problem-solving skills, with the ability to critically analyse data and provide evidence-based advice and recommendations. Demonstrate personal responsibility for completing work accurately and on time, showing commitment to efficient service delivery and achieving team goals and performance benchmarks. Demonstrate sound written, verbal, and interpersonal communication skills to provide advice to internal and external stakeholders, and prepare documentation in accordance with departmental communication protocols, project management procedures and information standards, including ministerial correspondence and requests from senior departmental officers. Apply a growth mindset, openness to feedback, proactive approach to personal development and commitment to public sector professionalism and accountability. Refer to the Role Description for a full list of responsibilities and what we are looking for. Want to know more? To learn more about this role, we invite you to reach out to Catherine Ormes, on *** or by email to ***************@dtet.qld.gov.au. How to apply We encourage applications from Aboriginal and Torres Strait Islander peoples. Not sure if you’re the perfect fit? We encourage you to apply anyway. We’re always interested in meeting talented individuals who want to make a difference. To apply, please visit the SmartJobs website and upload your resume and a cover letter explaining your connection to this important work. Applications for this opportunity close on 24 November 2025. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr