Real-Time Workforce Optimizer

A government transport agency in Melbourne is looking for a Real Time Analyst to monitor workforce schedules and improve service quality. Responsibilities include managing staffing levels and analyzing data to ensure optimal performance. The ideal candidate will possess relevant experience in workforce management and strong analytical skills. They offer...

Join to apply for the Real Time Analyst role at VicRoads This range is provided by VicRoads. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$79,866.00/yr - A$97,169.00/yr At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving...

Vibrant Workplace: Be part of a fun, supportive, and inclusive team environment where culture matters. Wellbeing First: Enjoy perks like employee discounts, health and wellness initiatives, 24/7 EAP support, and discounted health insurance. Recharge & Celebrate: Take an annual “Unplugged Day” to reset, and swap cultural holidays to celebrate the days...

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community...

A leading financial services firm in Australia is seeking a Workforce Planning Scheduler to optimize workforce utilization in its contact center. The ideal candidate will have experience in workforce planning, strong analytical skills, and proficiency in workforce management tools. This full-time entry-level position offers a range of benefits including...

A leading beverage company in Melbourne is seeking a Workforce Manager / Team Leader to optimize contact centre operations. In this full-time hybrid role, you will lead a team of Customer Success Agents while managing workforce planning and performance analytics. Ideal candidates will have over 3 years of relevant experience and proficiency in workforce...

Must be Sydney based; Hybrid setup (WFH +Up to 2 days / week onsite) Min. 12 months contract (w / potential contract extension) Approx $300-365 / day (incl. super + laptop + training) Are you interested in pursuing your career in the IT industry & working with the world's leading Cloud Software Company? Here's your chance to join a highly regarded Technical...

A leading Australian airline is seeking a Manager of Workforce Performance & Expense based in New South Wales. You will be responsible for leading the Workforce Management Service Performance team to ensure optimal service and cost control within Customer Care & Recovery. The ideal candidate should have over 7 years of experience in workforce management and...

A leading operations firm is seeking an individual to manage workforce optimization in Brisbane. This role involves overseeing start‑of‑day scheduling, analyzing call volumes, and ensuring compliance with service level agreements. Ideal candidates will have demonstrated experience in workforce planning and proficiency in Excel and Google Suite....

A leading health insurance provider is looking for a Workforce Planner to join their Contact Centre Operations team at Parramatta. This full-time role involves managing operational performance, developing forecasts, and improving efficiency using contact centre technology. The ideal candidate has at least two years of experience in workforce management,...