Rostering & Scheduling Coordinator
vor 2 Wochen
Must be Sydney based; Hybrid setup (WFH +Up to 2 days / week onsite) Min. 12 months contract (w / potential contract extension) Approx $300-365 / day (incl. super + laptop + training) Are you interested in pursuing your career in the IT industry & working with the world's leading Cloud Software Company? Here's your chance to join a highly regarded Technical Support team & learn from Industry Experts. Our client is changing the way people work. They help modern enterprise operate faster and become more scalable than ever before. Position Overview We are seeking a self-motivated Resource Management Representative who will be able to manage the queue of incident cases raised by local customers & direct them to the appropriate SME's in the Tech Support Delivery team. The RMR will be responsible for 2 Primary areas Assignment of incidents or cases to the support organization. Workforce scheduling of support teams. Duties include Act as the initial reviewer of arriving incidents for the determination of correct assignment group and categorization Work with tools, other dispatchers, team leads, and managers to determine the best SME to handle the incident Seek to evenly distribute the workload as well as allow for case assignments to meet SLA's Monitor incoming queues and transfer queues for new incidents and incidents that need to be re-assigned Schedule technical resources on the Company Workforce Management portal Work with managers to build team schedules Skills Has worked in a similar capacity within a Customer Service or Customer / IT Support environment Previous experience working with Resource Automation systems or softwares Familiarity with Rostering, Scheduling or Dispatch toolsets Demonstrated knowledge of technical systems & environments Experience with ITSM platforms would be an advantage (e.g Servicenow, Salesforce, Jira etc.) Must be a multi-tasker with strong prioritization & negotiation skills Strong English communication skills Education Bachelor's degree in computer science or other relevant fields; or equivalent industry experience. What awaits you You can look forward to an exciting & innovative tech culture, state of the art facilities, very supportive environment, flexible WFH / Hybrid setup & the opportunity to learn from Industry experts. Please Note: All candidates Must be local to AU & will need to be Perm Residents or Citizens Who we are Real Timehas been Australia's leading Tech Recruitment agency for 30 years, partnering with only the most exciting clients & projects in Australia APPLY below or email and we'll be in touch with you right away #J-18808-Ljbffr
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Rostering & Scheduling | Operations Coordinator
vor 20 Stunden
Council of the City of Sydney, Österreich Lift Shop | Elevator Boutique VollzeitRostering & Scheduling | Operations Coordinator Operations Coordinator – Rostering, Scheduling & Customer Service Permanent Full-time – Pagewood, Eastern Suburbs Ready to orchestrate seamless schedules in a booming industry? Join Lift Shop’s 230+ strong team and thrive in a vibrant, supportive environment where your skills drive real impact. What...
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Rostering & Scheduling Coordinator
Vor 5 Tagen
City Of Stirling, Österreich Etan Health Care VollzeitLocation: Cedric Street Stirling , WA Hours: Monday–Friday (8:30am–4pm) + rotating Saturday Employment Type: Contract Salary Range: $37–$39 per hour About the Role Etan Health Care is a family-friendly NDIS support provider based in Perth. We are seeking a Rostering Coordinator to join our team and lead the scheduling of services for our participants....
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Rostering & Scheduling | Operations Coordinator
vor 2 Wochen
Council of the City of Sydney, Österreich Lift Shop | Elevator Boutique VollzeitOperations Coordinator – Rostering, Scheduling & Customer Service Permanent Full‑time | Pagewood, Eastern Suburbs What You’ll Love Competitive Pay & Bonuses: Weekly pay with uncapped performance bonuses. Wellness & Lifestyle: Access to our on‑site gym, sauna, and recreational games area. Work‑Life Balance: Monday‑to‑Friday role with your...
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Rostering Coordinator
vor 3 Wochen
Council of the City of Sydney, Österreich YouCare Disability Services VollzeitYouCare Disability Services is seeking a Rostering Coordinator to join our team on a 6 month contract - with the opportunity for full-time work. In this crucial role, you will be responsible for managing the complex scheduling and rostering of our disability support workers to ensure our clients receive the high-quality, consistent care they deserve. With a...
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Rostering & Scheduling Ops Coordinator — Impact & Growth
vor 20 Stunden
Council of the City of Sydney, Österreich Lift Shop | Elevator Boutique VollzeitA leading lift solutions provider in New South Wales seeks an Operations Coordinator to manage rostering, scheduling, and customer service. In this full-time role, you will work Monday to Friday, ensuring efficient coordination of lift services and providing exceptional customer experiences. Competitive pay, bonuses, and wellness perks are offered in a...
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Client Service Coordinator
vor 3 Wochen
Council of the City of Sydney, Österreich Lumia Care VollzeitClient Service Coordinator (Rostering/Scheduling) - Disability Services Location: Ashfield, NSW Make a Real Impact Every Day At Lumia Care, we’re more than a healthcare provider. We’re a team committed to making a real difference in the lives of people with disability. With over 65 years of experience and a national presence, we value diversity,...
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Rostering Coordinator
vor 2 Wochen
City of Melbourne, Österreich Youcare Disability Services VollzeitYouCare Disability Services is seeking a Rostering Coordinator to join our team on a 6 month contract - with the opportunity for full-time work. In this crucial role, you will be responsible for managing the complex scheduling and rostering of our disability support workers to ensure our clients receive the high-quality, consistent care they deserve. With a...
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Rostering Coordinator
vor 2 Wochen
City of Melbourne, Österreich Youcare Disability Services VollzeitA disability services provider located in Victoria is seeking a Rostering Coordinator for a 6-month contract. The successful candidate will manage the scheduling of support workers to ensure high-quality care for clients. Ideal applicants will have experience in rostering, excellent communication skills, and the ability to work independently. This role...
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Rostering & Scheduling Specialist — NDIS Care
Vor 5 Tagen
City Of Stirling, Österreich Etan Health Care VollzeitA family-friendly NDIS support provider in Stirling is seeking a Rostering Coordinator to manage staff scheduling and ensure high-quality care for participants. The ideal candidate will have at least 2 years of experience in rostering, excellent communication skills, and familiarity with scheduling software like ShiftCare. The role involves adjusting...
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Rostering Coordinator
vor 3 Wochen
Council of the City of Sydney, Österreich Ultimate Security Vollzeit️ Rostering Coordinator – National Operations Centre Part‑Time | Rotating Roster (Days/Nights/Weekends/Public Holidays) Hourly Rate: $29.79 – $59.58 (including penalty rates, Security Award 2020) Join a Trusted Leader in Australian Security Are you a master of multitasking with a knack for organisation? Do you thrive in fast‑paced environments...
