Warehouse Contract Manager
vor 4 Wochen
£38,000 + Car AllowanceLocation:
SwindonHours:
Monday - Friday 08:00-16:30Responsibilities:Management of all client operational activities including training, performance management and attendance.Develop and maintain long term relationships with the client.Anticipates future changes in the customer needs and adjusts to maintain effective service levels.Identifies issues that affect customer service performance and implements strategies for improvement.Responds promptly and effectively to breaches in health and safety requirements.Ensures policies and procedures are followed within dept/depot to ensure legal obligations are met open communication with employees and other areas of theFosters open communication with employees and other areas of the business to ensure effective team working.Monitors operational performance and effectiveness and acts where necessary to improve it.Manage the performance of others constructively by providing direction and feedback: recognising good performance and agreeing plans to improve poor performance.Manages ongoing work schedules/staffing levels of team and take action where necessary.Manage budget and department/depot operational costs.Identifies barriers to communications and looks at ways to improve it.Providing direction, resources, inspiration and recognition to get the best out of others.Role Requirements:Up to date knowledge of H&S regulations within a logistics environment.Experience of leading operations in a logistics environment.Familiarity in budget setting and therefore operational cost controlUnderstanding of business management principlesExceptional communicator capable of engaging at all levels of the business.Familiarity with Warehouse Management systemProficiency in MS office applications with a particular focus on Excel skillsAbility to analyse complex data, reporting methods and KPI measuresAnalytical skillsGood communicative skillsResult-oriented and involved.Disciplined and sense of responsibility.Problem solving ability.To be able to excel in troubled and sometimes hectic circumstances.Proven leadership skills
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