Commercial Manager

Commercial Manager – JLL Join to apply for the Commercial Manager role at JLL Shaping the future of real estate for a better world. Victoria Cross Tower, North Sydney. We are seeking an experienced Commercial Manager to join our Property Management team. This is an excellent opportunity for an ambitious property professional who aspires to grow into a General Manager role over the next few years. Reporting to the General Manager, you will provide front‑line leadership for customer and tenant services whilst supporting financial, leasing, capital expenditure, and operational activities. Our portfolio is forecasted to grow over the medium term, offering significant career development opportunities. Please note: We are aiming for a January/February 2026 start Role Overview Customer & Tenant Relations Lead proactive communication with customers and tenants through various building media including tenant portals, email notices, forums, and regular meetings Manage and oversee the Customer Relationship Manager and building concierge services Develop and implement customer retention strategies tailored to individual clients Property Management Oversee day‑to‑day management of Victoria Cross Tower including leasing, reporting, capital expenditure, rent roll, and debt management Assist with budget preparation, outgoings estimates, asset plans, and quarterly reporting Support lease administration, monthly invoicing, incentive claims, rent reviews, and general lease terms Manage licences including casual, car park, storage, ATM, and telecommunications Financial Management Collaborate on quarterly reforecasting of income and operating expenditure Manage car park levies and monthly recharges for AHAC, security, and tenant service requests Assist with capital expenditure submissions and claims Stakeholder Management Build and maintain strong relationships with building owners (Lendlease) Prepare quarterly reports and monthly management meeting communications Ensure House Rules and website documents remain current What we’re looking for Class 1 or 2 Real Estate Licence or Certificate of Registration Thorough understanding of leases, deal analysis, negotiation, outgoings recovery, rent roll, and expenses People management experience Excellent interpersonal, written, and oral communication skills Proficiency in MS Word and Excel (MRI experience preferred) Demonstrated ability to prioritise work within tight deadlines Excellence in customer service Tertiary qualifications in property‑related discipline Previous commercial property management experience Benefits Great employee discounts off fitness, wellbeing & other renowned bands 18 weeks paid maternity leave Private Health Insurance Discounts Active Social Club Employee assistance program Novated Lease for EV cars Paid time off for volunteer work Career Opportunities with Australia’s #1 Commercial Real Estate firm Premium offices Culture and Commitment You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. We celebrate diversity and support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and has been ranked among the World’s Most Ethical Companies for more than a decade. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. Interested candidates, please apply following the link below quoting job reference number REQ Seniority level Associate Employment type Full‑time Job function Sales and Business Development #J-18808-Ljbffr