Workforce Planner

vor 24 Stunden


Council of the City of Sydney, Österreich JewishCare NSW Vollzeit

Workforce Planner – Aged & Disability Services Full‑Time | Based in Sydney Make a meaningful impact supporting our community. About JewishCare JewishCare is a trusted, high‑quality social services organisation supporting vulnerable community members across aged care, disability, mental health, family support and wellbeing services. Guided by our values of Mishpocha, Chessed, Professionalism, Integrity and Inclusivity, we deliver person‑centred care that strengthens resilience and independence. About the Role We are seeking a highly organised and detail‑focused Workforce Planner to join our Aged & Disability team. In this role, you will be responsible for the efficient scheduling of Support Workers and service providers to ensure clients receive timely, high‑quality services under the Support at Home and NDIS programs. You will play a key role in maintaining accurate rosters, coordinating service delivery and ensuring compliance with the SCHADS Award, funding requirements and organisational policies. This position is critical to supporting continuity of care and optimising workforce capacity. Key Responsibilities Develop and maintain accurate and timely rosters across multiple service streams Match staff skills, qualifications and availability to client needs Manage roster changes, unplanned leave and cancellations to minimise disruption Forward plan rosters to maximise internal workforce utilisation Maintain accurate data within the Client Management System and rostering platform Communicate effectively with staff, clients and stakeholders regarding service requirements Support payroll and invoicing processes through accurate timesheet and service data Ensure all rostering practices meet compliance and quality standards Provide cross‑functional support during periods of high demand or staff leave What You’ll Bring Experience in rostering, scheduling or workforce coordination (aged care, disability or community services preferred) Understanding of Support at Home and NDIS service models Knowledge of SCHADS Award compliance and rostering requirements Strong computer literacy, including proficiency with rostering systems and Microsoft Office Excellent organisational and time management skills Strong attention to detail, accuracy and problem‑solving ability High‑level communication and interpersonal skills Ability to manage competing priorities in a fast‑paced environment Collaborative, person‑centred approach Certificate III or IV in Business Administration, Community Services or similar Experience working within culturally diverse communities Understanding of Jewish values, culture and heritage Why Work With Us? Make a meaningful difference in the lives of vulnerable community members Supportive, inclusive and values‑driven team environment Opportunities for professional development Salary packaging options available Apply Now If you’re a proactive planner with a passion for supporting high‑quality service delivery, we’d love to hear from you. #J-18808-Ljbffr


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