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Customer Return Representative
vor 2 Monaten
About the Role
This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter's vehicle and vehicle details.
What you'll do
- Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
- Assess vehicle for any potential new damages and report it as per ABG's vehicle damage procedure
- Review returned veh icle gas levels and car kilomet e r s while accurately inputting them into our hand held devices when needed
Perks you'll get
- Hourly pay + loadings + performance incentives
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
- Access to Perkbox - discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
- Employee discounts on car rental across Avis Budget Group
- Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing
- Full training provided to help you achieve your goals & reach your potential
What we're looking for
- Applicants must have a full and valid driver's licence
- This is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays
- A customer-focused, collaborative and adaptable approach to work each day
- Ability to follow procedures and adhere to company guidelines and standards
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate .
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Melbourne Airport
Victoria
Australia
