Case Manager

Case Manager – Alcohol & Other Drugs Join Launch Housing to apply for the Case Manager – Alcohol & Other Drugs role. Base Pay Range A$45.92/hr – A$49.41/hr Why Join Launch Housing Launch Housing is an independent Melbourne‑based community organisation passionate about ending homelessness. We combine high‑quality housing with support, education and employment services, driving change through advocacy, research and innovation with over 400 staff across 16 locations. Our people are the backbone of our organisation. We support their wellbeing and professional development with high‑quality training, supervision, wellbeing days, an Employee Assistance Program, and more to ensure a fulfilling career. Benefits (Permanent and Fixed‑Term) Contributing to meaningful community work Wellbeing days, ceremonial leave, carers leave, and study leave Flexible working arrangements Purchased leave 17.5% leave loading Eight weeks’ gender‑neutral paid parental leave after 12 months of service for both primary and secondary carer Training and career growth opportunities Tax‑free income through salary packaging of personal expenses, dining and accommodation Positive, supportive and progressive work environment Superannuation NFP Salary Packaging (tax savings) Additional wellbeing leave available Cultural/ceremonial leave available About the Opportunity This permanent, part‑time (0.6 FTE) role at Southbank supports clients experiencing addiction and/or dependence. Responsibilities include harm‑reduction sessions, long‑term case management, and contributing to a world‑class harm‑reduction program. Launch Housing values leadership that is defined by mindset and action. This role aligns with the Leading Self proficiency level, requiring professionalism, personal accountability, self‑awareness, and continuous development. Aboriginal and Torres Strait Islander candidates will receive priority consideration as part of our commitment to increasing employment in these communities. What You'll Be Doing Support a self‑determined caseload of voluntary clients to identify and achieve AoD‑related goals. Complete AoD screening/assessment tools and help clients access residential and community‑based support services. Develop Individual Treatment Plans (ITP’s) collaboratively with clients. Support complex clients throughout their treatment plans. Provide harm‑reduction information sessions to at‑risk clients. Provide education and training sessions to Launch Housing staff. Conduct secondary consults to Launch Housing staff and external agencies. Contribute to the ongoing operation of a secondary NSP and a world‑class harm‑reduction program. Key Selection Criteria Relevant tertiary qualification meeting minimum standards for the AOD sector (e.g., Certificate IV in AOD) or willingness to obtain these qualifications. Demonstrated experience in client‑facing human services, social work, or a related discipline, preferably with knowledge of housing and homelessness policy. Understanding of AOD treatments and interventions, including public AOD services. Knowledge of AOD theories, harm minimisation, and problematic substance combinations. Understanding of trauma‑informed practice and the relationship between trauma, substance dependence, and homelessness. High initiative, communication, analytical, organisational and time‑management skills. Experience or training in facilitating group work (desirable). Full Victorian Driver’s Licence (mandatory). Commitment to upholding Child Safe Standards in the workplace. Strong communication and interpersonal skills, able to engage effectively with people from diverse backgrounds. Demonstrated commitment to Launch Housing values and the mission to end homelessness. How to Apply Applications close on 02 December 2025. Please submit a cover letter addressing the key selection criteria and your CV. Contact Liam Brown at for more information. Equal Opportunity & Other Information Launch Housing is committed to being a child‑safe organisation, with rigorous screening of applicants. All staff, including students, contractors and volunteers, must hold a valid Working with Children Check and satisfactory criminal history check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all, including people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. All applicants must have the right to work in Australia. Launch Housing encourages people with lived experience of homelessness to apply. We acknowledge and celebrate Aboriginal cultures, languages, Country connections and heritage. We encourage potential applicants to reflect on how working in this role may involve exposure to distress, hardship, trauma or violence. #J-18808-Ljbffr