Client Services Team Leader
Vor 2 Tagen
Address level 2 suite 12/700 High St, Kew East VIC 3102, Australia Job Description About this opportunity We’re looking for a proactive Client Services Team Leader to guide our coordination team and ensure clients receive timely, high‑quality support. In this role, you’ll oversee scheduling, support and develop your team, maintain accurate client and Caregiver records, and help manage after‑hours rosters and day‑to‑day service delivery. This role suits someone who is people‑focused, organised, confident in handling challenges, and committed to delivering exceptional client service. If you’re a strong communicator and natural leader who thrives in a fast‑paced environment, we’d love to hear from you. A rewarding career where you make a meaningful difference to seniors and their families A company that truly values and appreciates your contribution A fun, supportive team culture with fortnightly team lunches Annual Appreciation Day and access to our Employee Assistance Program + more Key Responsibilities Lead, support and mentor the Client Services Coordination team Oversee daily scheduling to ensure clients receive timely, consistent services Maintain accurate client and Caregiver records in the client management system Ensure prompt and professional communication with clients and Caregivers Coordinate after‑hours and weekend on‑call rosters Manage incident reporting, feedback, and follow‑up to support quality care About you Rostering experience is essential. Experience in the aged care/disability sector is highly desirable. Be personable, approachable, motivated, reliable, and passionate with a can‑do attitude. Be able to build strong relationships and rapport with internal teams and clients and always deliver exceptional customer service. Be able to learn technologies quickly to interpret and analyse data. Have strong communication, problem‑solving, time management, and conflict‑resolution skills. Have proficient computer skills, including Microsoft Office and Excel. Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever‑changing environment. ABOUT US Dovida is a national provider of high‑quality, person‑centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings. At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care. Applicants must have permanent or temporary rights to work in Australia with no restrictions. Please submit your resume and a cover letter detailing your suitability for this role. #J-18808-Ljbffr
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Client Services Team Leader
Vor 2 Tagen
Blue Mountains City Council, Österreich Dovida VollzeitClient Services Team Leader About this opportunity We're looking for a proactive Client Services Team Leader to guide our coordination team and ensure clients receive timely, high-quality support. In this role, you'll oversee scheduling, support and develop your team, maintain accurate client and Caregiver records, and help manage after-hours rosters and...
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Client Services Team Lead: Scheduling
Vor 2 Tagen
Blue Mountains City Council, Österreich hello.de AG VollzeitA national home care provider is seeking a proactive Client Services Team Leader to lead the coordination team. The role involves overseeing daily scheduling, supporting team development, and ensuring exceptional client service. Ideal candidates will have rostering experience and a background in aged care. This position offers an opportunity to make a...
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Client Services Lead: Scheduling
Vor 2 Tagen
Blue Mountains City Council, Österreich Dovida VollzeitA national home care provider in Australia is seeking a proactive Client Services Team Leader to guide their coordination team. The successful candidate will ensure clients receive timely, high-quality support, overseeing scheduling and maintaining accurate client records. Ideal candidates will be experienced in rostering, possess strong communication...
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Client Services Manager | Full time | Melbourne
vor 1 Woche
Blue Mountains City Council, Österreich Sodexo VollzeitClient Services Manager | Full time | Melbourne 1 day ago Be among the first 25 applicants This range is provided by Sodexo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$90,000.00/yr - A$95,000.00/yr Job Description The Client Services Manager is responsible for the day to day...
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Client Services Coordinator
Vor 5 Tagen
Blue Mountains City Council, Österreich hello.de AG VollzeitAbout this opportunity We’re seeking a reliable and compassionate Client Services Coordinator (After Hours) to join our Maidstone team. This role is perfect for someone who enjoys helping others and is comfortable answering calls, texts, and emails after hours. You’ll play a vital part in our mission to provide 24/7 care, acting as the first point of...
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Client Services
vor 1 Woche
Blue Mountains City Council, Österreich Sodexo VollzeitA leading facilities management company is seeking a Client Services Manager in New South Wales. This role entails overseeing day-to-day operations, ensuring high-quality service delivery, and maintaining client relations within the catering sector. The ideal candidate should have experience in client and financial management, with excellent communication...
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Arborist Team Leader – City of Melbourne Trees
Vor 2 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitArborist Team Leader City of Melbourne Trees Work on the most iconic trees in Australia – World Heritage listed trees within the City of Melbourne. Be part of a team that can leave a long‑lasting positive impact on Melbourne’s streetscape and environment. Work‑life balance – 7 am to 3.30 pm. Commencement rate $40.49 per hour (depending on...
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Heritage Arborist Team Leader – Melbourne
Vor 2 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitA leading environmental services company in Melbourne seeks an Arborist Team Leader to oversee tree maintenance for heritage-listed sites like Carlton Gardens and Fitzroy Gardens. The successful candidate will mentor and train staff, ensuring safety and performance while leading a dedicated team. With a strong emphasis on career development, this permanent...
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Client Experience
Vor 6 Tagen
Blue Mountains City Council, Österreich Sodexo VollzeitA global services company is seeking a Client Services Manager in Blue Mountains City Council to ensure effective management of catering operations and client relations. This role involves supervision of the onsite team, maintaining compliance standards, and managing financial aspects of service delivery. The ideal candidate should have experience in client...
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Service Integration Lead
vor 3 Wochen
Blue Mountains City Council, Österreich Wellways Pty Vollzeit# **Job Description Summary**The Integrated Service Lead plays a pivotal role in fostering seamless collaboration and coordination of services for Carers. This position is responsible for leading and driving the integration of various programs and services, ensuring a holistic and person-centered approach. With oversight and support from the Service Manager,...
