Rooms Division Manager

Vor 2 Tagen

Adelaide, Österreich Drake International Vollzeit

Drake International is excited to partner with a leading accommodation brand as they prepare to open their first 75-room hotel right here in Adelaide. This is an incredible opportunity to join a growing organisation at a pivotal moment and play a key role in shaping their guest experience from day one. About the Role We are seeking an experienced Rooms Division Manager who is confident, goal‑oriented, and thrives in a fast‑paced environment. You will oversee day‑to‑day operations, drive service excellence, lead field teams, and ensure every guest enjoys a seamless and high‑quality stay. This is a high‑autonomy role that requires strong hospitality or property background, excellent stakeholder management skills, and a genuine passion for delivering outstanding guest experiences. This role also requires a vehicle and a valid driver’s licence. What You'll Be Doing Oversee room readiness, cleanliness, presentation, and guest touchpoints Conduct building audits and quality inspections Coordinate preventative maintenance schedules and work order management Monitor guest satisfaction metrics and ensure timely case resolution Lead, support and develop Guest Experience field staff Build strong relationships with building managers, owners, agents and external contractors Identify and implement guest experience improvements Ensure compliance with quality, safety and service standards across the property What We're Looking For 2+ years’ experience in hotel operations, property management, real estate, facilities, or similar guest‑focused environments Strong operational knowledge including quality audits and maintenance coordination Excellent communication and stakeholder management skills Comfortable working independently and making informed operational decisions Commercially minded with a passion for continuous improvement A driver’s licence and reliable car Strong growth mindset and goal‑oriented approach Roster & Availability This position requires flexibility to work across a 7‑day rotating roster , including : Mon‑Fri : 8:30am - 5:00pm Wed‑Sun : 11:00am - 8:30pm Ability to start ASAP is highly preferred. Why Join This Team? Be part of the launch of a brand‑new hotel in Adelaide Genuine career growth as the organisation continues to expand Supportive, collaborative and forward‑thinking work culture Exposure across operations, guest experience, maintenance and quality functions How to Apply If you’re passionate about hospitality, love operational excellence, and want to be part of an exciting new hotel opening, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your experience and availability. Our Commitment to Diversity and Inclusion At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity. Right to Work The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply. #J-18808-Ljbffr

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