Principal Departmental Liaison Officer, Housing and Public Works

vor 3 Wochen


City of Brisbane, Österreich Department of Housing & Public Works QLD Vollzeit

Principal Departmental Liaison Officer, Housing and Public Works Department of Housing & Public Works QLD – Brisbane QLD Full time, Contract, Part time, Casual/Temporary Exciting opportunity for a AO7 Principal Departmental Liaison Officer within the Departmental Liaison Office team, play a key role in providing critical advice and support on departmental operations and portfolio responsibilities. This is a temporary position until the 27 September 2026. As an AO7 Principal Departmental Liaison Officer, you will provide the Minister's office with information regarding the operations of the department/agency(s) within the Minister's portfolio, as well as supporting the Minister and other ministerial portfolios to respond to enquiries relevant to the services and responsibilities of the Department of Housing and Public Works. You will be responsible for coordinating projects and activities designed to enhance the capacity of the service delivery network to deliver the highest level of service to people in housing need. What you will be doing: Coordinating authoritative, accurate and timely advice to the Minister, Chief of Staff and policy advisors on complex portfolio issues and departmental procedures and processes. Providing quality liaison support to the Minister, Director‑General, Deputy Directors‑General, Assistant Directors‑General, Directors and other senior managers, ensuring that they are provided with accurate and timely information to enable them to deal with current and emerging issues that are impacting on the portfolio. Developing strategies to proactively improve departmental processes and approaches to meet the requirements of the Minister's Office and support compliance with departmental policies, procedures and guidelines. Coordinating the investigation and resolution of Members of Parliament (MP) and general public complaints and enquiries to ensure satisfactory and timely responses are delivered. Coordinating briefings for Minister's visits to regional areas and other meetings. Managing the direction and timely delivery of correspondence and briefing requests including reallocations and approvals of extensions. Dealing sensitively and appropriately with clients and members of the public on confidential and contentious issues. Building and maintaining an effective network of officers who may be called upon to compile, at short notice, responses for the Minister's office. Building and maintaining effective networks with the Department of the Premier and Cabinet to ensure timely and quality responses to requests and correspondence addressed to the Premier. Applications to remain current for 12 months. #J-18808-Ljbffr



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