Client Care Coordinator
Vor 6 Tagen
Compassionate Role | Customer-Facing Opportunity | Support Families Through Meaningful Moments Have you ever considered a career helping people and families through one of the most emotional times in their lives? Lawnswood , part of the InvoCare Group , is Australia's leading provider of pet cremation services. We proudly partner with veterinary practices and their clients to offer respectful and dignified pet aftercare, supporting grieving families with empathy and professionalism. We're seeking a caring and detail-oriented Client Care Coordinator to join our Client Care Team. This role is central to delivering premium customer service and ensuring the smooth coordination of pet aftercare services. If you're passionate about helping others and thrive in a compassionate, professional environment, we'd love to hear from you. Key Responsibilities: Provide empathetic support to clients via phone, email, chat, bookings, and social media Coordinate pet viewings, ash collections, and client visits with professionalism and care Prepare viewing rooms and groom pets for client viewings Liaise with internal teams to ensure accurate and timely service delivery Manage client payments, Zip Pay and Vet Pay services Schedule and manage vet, home, and office collections Maintain accurate data entry and reporting Uphold hygiene, presentation, and safety standards Support induction of new veterinary clinics Attend team meetings and contribute to continuous improvement About You: Emotionally intelligent and compassionate toward animals and people Strong communication and customer service skills Organised, detail-oriented, and professional in presentation Physically capable of lifting moderate weights and standing for extended periods Q Fever vaccinated (or willing to obtain) Comfortable using systems and following procedures A team player who lives our "CARES" values: Collaboration Accountability Responsiveness Excellence Safety Why Join InvoCare? Reward & recognition programs Tailored induction and training Paid parental and birthday leave Free access to Employee Assistance Program Modern facilities and supportive team culture Diverse and inclusive workplace Apply Now If you're looking for a role that makes a difference and supports families in your community, we'd love to hear from you. Click Apply to submit your application. To learn more about careers with InvoCare, visit: #J-18808-Ljbffr
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Empathetic Pet Aftercare
Vor 4 Tagen
City Of Bayswater, Österreich InvoCare VollzeitA leading pet aftercare provider in Australia is seeking a compassionate Client Care Coordinator to join their team. This role is vital for delivering premium customer service and coordinating pet aftercare services. Responsibilities include providing empathetic support to clients, managing payments, and ensuring service delivery. The ideal candidate is...
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Care Coordinator
vor 3 Wochen
City of Brisbane, Österreich Trilogy Care Pty Ltd VollzeitA leading aged care provider in Brisbane is seeking a full-time Care Coordinator to oversee care recipients, manage budgets, and provide client support. Join an innovative team with a vibrant culture. No prior experience needed as comprehensive training is provided. The role offers competitive salary of $65,000 - $70,000 plus superannuation, and requires...
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In-Home Care Coordinator
Vor 2 Tagen
City Of Wanneroo, Österreich White Oak Home Care Services VollzeitA reputable home care service provider in Western Australia seeks a client-focused Coordinator for their Support at Home program. Responsibilities include developing care plans, managing existing clients, and promoting services to community partners. The ideal candidate should possess empathy, strong communication skills, and a commitment to exceptional...
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Client Coordinator
vor 4 Wochen
City Of Stirling, Österreich Brightwater Care Group Ltd. VollzeitBrightwater have over 100 years of care experience. We are experts in our field, and as one of the country’s largest care providers, we have the resources to innovate, adapt and empower our clients and staff. Our team members find their roles highly fulfilling and rewarding and are constantly looking at ways to support our clients topursue the dignity of...
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Client Coordinator
vor 3 Wochen
City of Melbourne, Österreich Prestige Inhome Care VollzeitClient Coordinator at Prestige Inhome Care. About Us At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years. About You As a Client Coordinator, your mission is to ensure the most efficient and high-quality service for our extraordinary...
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Client Care Coordinator
vor 2 Wochen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitJoin to apply for the Client Care Coordinator role at Bendigo Advertiser At Pettigrew, we believe care should begin the moment a family reaches out - and continue long after the service has ended. We’re seeking a Client Care Coordinator / Family Support Administrator to be the gentle voice and steady support guiding families through the funeral process. In...
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City of Melbourne, Österreich Prestige Inhome Care VollzeitA leading care provider in Melbourne is seeking a Client Coordinator to ensure high-quality service for clients. Responsibilities include coordinating services, managing feedback, and ensuring compliance with standards. The ideal candidate has coordination experience and strong communication skills. This is a hybrid role, offering flexibility to work from...
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Client Engagement Coordinator
vor 45 Minuten
Gold Coast City, Österreich Hazel Home Care VollzeitClient Engagement Coordinator (Community Aged Care) Hazel Home Care is a well-established Community Aged Care Provider and is seeking an ambitious and highly motivated Client Engagement Coordinator who is the first point of contact for new home care package clients. You will be responsible for ensuring clients are guided through the initial stages of their...
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Client Care Coordinator
Vor 2 Tagen
Ipswich City, Österreich Invocare VollzeitClient Care Coordinator – Pet Aftercare Services (Ipswich, QLD) Compassionate Role | Customer-Facing Opportunity | Support Families Through Meaningful Moments Have you ever considered a career helping people and families through one of the most emotional times in their lives? Pets In Peace, part of the InvoCare Group, is Queensland’s leading provider of...
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Client Services Coordinator – Residential Care
vor 2 Stunden
City of Melbourne, Österreich Professional Health Care Services VollzeitAbout Us At Professional Health Care Services (Pro Health Services), we are committed to delivering personalised, high-quality residential care services that support the dignity, independence, and wellbeing of every individual we serve. As a trusted provider in aged and disability care, our team of compassionate professionals work collaboratively to create...
