Client Care Representative | Clinical Administration | PT

vor 1 Tag


Orange City Council, Österreich Sonova Vollzeit

Love interacting with people and providing 5-star customer service? Want to make a difference in people’s lives? Looking for a role with purpose and potential? We have an exciting opportunity for a dedicated and hands‑on customer service/admin professional at our hearing clinic in Orange, NSW. You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided. This is a permanent part time postion with a fixed roster between Monday to Wednesday from 9:00am to 5:00pm. We’re seeking someone who is eager to grow with us and build a long‑term career. Who are we? Connect Hearing is a leading provider of hearing health care services with a network of 180+ clinics nationwide. We exist to make a positive difference in our clients lives through better hearing. We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team What will you be doing? Welcoming our clients and managing their experience for optimal outcomes Scheduling and confirming appointments for our clients Providing administrative support to our Clinicians (Audiologists/Audiometrists) Efficiently managing the day‑to‑day operations of our clinics, including opening and closing procedures Managing the clinic phone line and shared email inbox Billing our clients correctly and taking a range of payments Learning and competently using a range of software and applications What do you need to be successful in this role? Prior experience in face to face customer service and/or administration role A passion for delivering an amazing client experience Great communication and active listening skills Resilience, self‑motivation and lots of energy #J-18808-Ljbffr



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