ICT Service Desk Lead – Hybrid Role

A leading Managed ICT provider in Perth is seeking a Level 2 ICT Service Desk Officer to provide advanced technical support. This pivotal role involves collaborating with teams to resolve complex IT issues and mentor junior staff. We're looking for someone with 2–3 years of ICT Service Desk experience, strong problem-solving skills, and a proactive...

A local government organization in Wanneroo is seeking a Senior ICT Support Officer to lead the ICT support team and deliver exceptional services. The role involves providing operational leadership, managing service desk operations, and offering tier 2 support. Candidates should have a background in Information Technology, experience with Microsoft products,...

ICT Service Desk Specialist Limited Term Full Time | Until February 2027 Box Hill Hospital | 5 weeks annual leave + monthly ADO Salary + Salary Packaging options + Super Eastern Health Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud...

A leading ICT recruitment agency is seeking an experienced Business Relationship Manager to enhance stakeholder relationships and support ICT solutions aligned with strategic business objectives. This role involves working closely with various teams, resolving IT issues, and translating business needs into actionable tasks. This position offers a hybrid work...

Perth, WA — Empowering People Through Technology Connectiv is a leading Managed ICT and Network Services Provider and Telstra’s No. 1 Platinum Partner in WA. We enable businesses to succeed by delivering reliable, scalable technology solutions. Our team works closely with clients to understand their unique environments, providing proactive IT support...

A Victorian Government IT partner in Melbourne is seeking a Service Desk Analyst to provide first level ICT support. This role involves assisting customers through phone, chat, and self-service requests, ensuring effective usage of ICT systems. Ideal candidates should have excellent customer service skills and the ability to thrive in a high-pressure...

A Victorian Government IT partner is seeking a Service Desk Analyst in Melbourne to provide first-level ICT support through phone, chat, and self-service channels. Ideal candidates will have excellent customer service skills and thrive in a high-pressure environment. The position offers a hybrid work model, allowing flexible working conditions and a...

A Victorian Government IT partner in Melbourne is seeking a Service Desk Analyst to provide first level ICT support. This role involves assisting customers through phone, chat, and self‑service requests, ensuring effective usage of ICT systems. Ideal candidates should have excellent customer service skills and the ability to thrive in a high‑pressure...

A government service organization in Melbourne is seeking a proactive Service Delivery Manager for the Service Desk. This role involves leading service desk operations, ensuring premium delivery and continual service improvement. The ideal candidate has experience in ICT Service Desk functions and strong knowledge of ITSM frameworks like ITIL. The position...

Description City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Global City. The intensity of growth and investment means that Council, partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically...