Senior ServiceNow Engineer
Vor 7 Tagen
Overview Senior ServiceNow Engineer role at Australian Red Cross Lifeblood. This is a permanent, hybrid position (remote with some onsite at a Processing Centre). Melbourne location preferred but flexible for the right candidate. Responsibilities Configure, Support and Maintain the ServiceNow Instances on behalf of Lifeblood. Identify areas of process improvement and automation (efficiency and effectiveness), and recommend solutions that detail pros, cons, and risks. Implement and deliver solutions, addressing requirements that consider process design and ServiceNow technical best practice standards. Ensure technical deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes. Organise and prioritise development effort, interfacing with vendors and management, and coordinating your teams’ contributions to deliverables. You will also review the work of others for quality and accuracy. Assist in the uplifting of staff capability through mentoring, feedback, and support of other employees. Qualifications 5+ years of experience in a similar role Experience in ServiceNow modules: IT Service Management (ITSM), IT Operations Management (ITOM), and Strategic Portfolio Management (SPM) ITIL v4 foundations certification ServiceNow Certified System Administrator About Lifeblood Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. Our purpose is to give life. We want to help you build a fulfilling career with Lifeblood. We are proud to foster a diverse and inclusive environment and encourage applications from First Nations people, those identifying as LGBTQIA+, females, people of all ages with disabilities, and culturally and linguistically diverse individuals. Next steps We move quickly in recruitment and progress suitable candidates through the hiring process as soon as we can. You’ll hear from us after your application has been reviewed and assessed. We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. If you require adjustments during the recruitment process, please reach out to us. Contact : Tayler Dobbs at Note : We cannot accept applications via email. Please apply online. This vacancy is managed directly by Lifeblood’s Talent Engagement team; we will not accept candidates from external recruitment agencies on this occasion. Job details Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Hospitals and Health Care Non-profit Organizations Pharmaceutical Manufacturing Location and other postings listed are for context and may be subject to change. #J-18808-Ljbffr
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