Salesforce Functional Consultant

Slalom is a purpose-driven consulting company focused on strategy, technology, and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We’re committed to building our business in ways that are sustainable and responsible, while creating innovative solutions to the world’s biggest challenges. We have bold aspirations for the future and together with our people, partners, and customers, we take measurable actions for today. The Salesforce team As a Platinum Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to interesting and diverse projects. The Role: Salesforce Functional Consultant We’re seeking a Salesforce Functional Consultant with strong Business Analysis experience to deliver impactful solutions. You’ll work with stakeholders to gather requirements, design scalable Salesforce configurations, and drive process improvements. If you have proven Salesforce expertise and a passion for translating business needs into technical solutions, we’d love to hear from you What You Will Do You are a Salesforce subject matter expert, responsible for client delivery, proposals, new business opportunities, and knowledge management. You work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements. Propose, implement, and manage the implementation of Salesforce solutions that meet business requirements Lead client sessions to gather, define, and document business requirements Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support Demonstrate solution functionality to business stakeholders as needed Design and participate in end-user acceptance testing Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping Provide technical and functional expertise to project teams Participate in training content development and Administrator and end-user training delivery What You'll Bring To Slalom Significant experience of Salesforce, in a delivery-focused role. Experience designing and implementing technology solutions across different industry sectors. Experience collaborating across multiple functional/technical teams to deliver a project. Ability to communicate with clients on a business level and translate their needs into a solution. Experience of integration of other systems to the Salesforce platform (large-scale data migration is a plus) Our Values Our culture and values reflect each individual Slalomer. We are dedicated to encouraging workplace diversity and ensuring all our people, from any background can contribute to their full potential. We wish to build a team that echoes the diversity of the communities we serve, and our values are an active part of our every-day, guiding our decisions. What keeps us here? When we moved to Australia in 2020, we had no idea just how important our work/life balance would need to be. We’ve asked our consultants what makes Slalom a great place to work and the most common answer – “the freedom to be ourselves when life gets in the way”. We make a big effort to bring everyone together and allow space when space is needed. We believe in helping each other thrive in work and life and are proud to invest in benefits that include holistic wellbeing, meaningful allowances, and investment in our team’s professional, technical, and personal growth. Slalom is an equal opportunity employer and welcomes all qualified applicants. Slalom does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. #J-18808-Ljbffr