1 Senior Salesforce Helpdesk Support
vor 1 Tag
Location: Canberra, ACT (Hybrid)Contract: 12 months with up to 2 x 12-month extensionsStart Date: March 2026Hours: Full-time, up to 40 hours per weekClearance: NV1 Security Clearance About the Role We are seeking an experienced Senior Salesforce Helpdesk Support professional to join a dynamic team delivering critical ICT solutions. This role involves supporting and enabling users, managing data, preparing reports, and delivering enhancements through configuration. You will work closely with stakeholders to understand business needs and design solutions that improve efficiency and compliance. This is a hybrid position, typically 3 days in the Canberra office and 2 days from home. Interstate candidates may be considered but must attend the Canberra office for at least 2 consecutive days per month at their own expense. Key Responsibilities Provide Level 1 and 2 support for Salesforce applications. Enable users to maximise Salesforce platform capabilities. Manage data quality, modelling, and reporting. Support workflows and compliance requirements. Assist with outreach capabilities for stakeholder engagement. Participate in governance and quality assurance processes. Be part of an on‑call roster (1 week per month) for critical incidents. Execute data updates and adhere to data governance standards. Support backup, restore, and disaster recovery processes. Deploy changes via Azure DevOps and perform post‑deployment validation. Interpret Salesforce debug logs and troubleshoot issues. Work with sandbox environments and metadata structures. Essential Criteria Minimum 3+ years experience supporting Salesforce applications (Level 1 and 2). At least one Salesforce certification: Admin, App Builder, or Developer . Skills in: Data import and management (e.g., Salesforce Data Loader). Reports and dashboards. User provisioning, profiles, and permissions. Process automation using flows. Debugging incidents in production. Experience with Service Cloud, Experience Cloud, and Public Sector Solutions. Excellent communication and stakeholder engagement skills. Ability to obtain NV1 security clearance. Availability to attend Canberra office 3 days per week. Desirable Criteria Experience with Agile methodologies (Kanban or Scrum). Capability in managing Salesforce Sandbox Refresh activities. Familiarity with Salesforce seasonal releases and advising on new features. Understanding of Apex and LWC for troubleshooting code‑based issues. Apply now to be considered for this exciting opportunity Linda Jona Consultant ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and let us know if you require any reasonable adjustments should you be contacted for an interview. Aboriginal and Torres Strait Islander people are encouraged to apply. By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - #J-18808-Ljbffr
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1 Senior Salesforce Helpdesk Support
vor 1 Tag
Canberra, Österreich Experis ManpowerGroup Sp. z o.o. VollzeitSenior Salesforce Helpdesk Support Location: Canberra, ACT (Hybrid) Contract: 12 months with up to 2 x 12-month extensions Start Date: March 2026 Hours: Full-time, up to 40 hours per week Clearance: NV1 Security Clearance About the Role We are seeking an experienced Senior Salesforce Helpdesk Support professional to join a dynamic team delivering critical...
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Senior Salesforce Helpdesk Support
vor 1 Tag
Canberra, Österreich CareCone Group VollzeitPosition Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2...
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Canberra, Österreich CareCone Group VollzeitA leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising...
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Senior Salesforce Helpdesk Support
vor 1 Tag
Canberra, Österreich Experis Australia VollzeitEmployment Type: Contract 12 months with 2 x 12 months extension NV1 Clearance is required Location: ACT Responsibilities Enable users to onboard and get the most out of the Salesforce platform and applications. Understand the clients' data and assist with data modelling, data quality, and creation and maintenance of accurate reports and dashboards to meet...
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Canberra, Österreich Experis ManpowerGroup Sp. z o.o. VollzeitA leading recruitment firm in Canberra seeks a Senior Salesforce Helpdesk Support professional. This hybrid role is focused on delivering critical ICT solutions and involves supporting users, managing data, and enhancing Salesforce applications. Candidates should have over 3 years of experience with Salesforce and at least one relevant certification....
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Senior Salesforce Admin
vor 1 Tag
Canberra, Österreich ADL Group Australia VollzeitA federal government partner in Canberra is seeking an experienced Salesforce Administrator or Senior Salesforce Helpdesk Support. This hybrid role requires in-person attendance three days a week and a minimum of 3 years supporting Salesforce applications. Key qualifications include Salesforce certification, excellent communication skills, and a working...
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Canberra, Österreich Experis Australia VollzeitA Federal Government Agency is looking for a Senior Salesforce Helpdesk Support Officer for a 12-month contract with potential extensions. In this role, you will assist users with onboarding and ensure they effectively utilize the Salesforce platform. You will also support data management tasks, provide user support, and engage in quality assurance...
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Senior Salesforce Support
vor 1 Tag
Canberra, Österreich Experis Australia VollzeitA leading recruitment firm is looking for an experienced Senior Salesforce Helpdesk Support professional in Canberra, ACT. This hybrid role involves providing Level 1 and 2 support, managing data quality, and enhancing user capability within Salesforce. The ideal candidate will have at least 3 years of experience in Salesforce applications and must be...
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Senior Salesforce Helpdesk Support
vor 1 Tag
Canberra, Österreich Experis ManpowerGroup Sp. z o.o. VollzeitLocation: ACT Employment Type: Contract 12 months with 2 x 12 months extension NV1 Clearance is required Responsibilities Enable users to onboard and get the most out of the Salesforce platform and applications. Understand the clients' data and assist with data modelling, data quality, and creation and maintenance of accurate reports and dashboards to meet...
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Salesforce Administrator
vor 1 Tag
Canberra, Österreich ADL Group Australia VollzeitSalesforce Administrator / Senior Salesforce Helpdesk Support Location: Canberra / Hybrid (requires in-person attendance 3 days per week) Application closing date: Friday, 09 January 2026 Security Clearance: NV1 or higher (minimum NV1 required) Estimated start date: Monday, 02 March 2026 Our federal government client, the Department of Foreign Affairs &...
