Concierge Wagga Wagga Community Aged Care

Concierge – Wagga Wagga Community Aged Care – For Purpose Aged Care Australia Make a Difference at Wagga Wagga Community Aged Care Do you want to work with a passionate and supportive team that puts people first? Wagga Wagga Community Aged Care has an excellent opportunity for a Concierge to join our team. A friendly, focused and driven team looks to bring on staff with the right attitudes and values to provide the best care for our residents. Core Values Collaboration Accountability Respect Empathy About the Role As Concierge, you will be front of house for our residents and their families. You will ensure that the process of admission into residential aged care is smooth, seamless and a positive experience for everyone involved. You will maintain communication with residents and families on our waitlist and facilitate tours of our Wagga Wagga home. Moving to residential aged care can be a difficult time in our residents’ lives, so a sensitive and consumer‑oriented approach is essential. Key Responsibilities Ensuring that rooms across all residences maintain satisfactory occupancy. Liaising with key stakeholders (hospitals, ACAP, social workers, medical practices and aged care placement agencies) to assist in maximising bed occupancy. Organising and scheduling appointments with potential clients to showcase requested residences. Facilitating and organising admission paperwork and ensuring assessments are current. Providing a smooth transition of the admission process into the residence. About You Excellent customer service delivery. Ability to develop and maintain professional relationships with relevant agencies and internal and external stakeholders. Ability to delegate and prioritise tasks and be results oriented. Demonstrated experience in the coordination and delivery of administrative services in a health, community or residential aged care setting. Knowledge of financial requirements for admissions into an aged care facility. Meticulous attention to detail and accuracy. Current drivers’ licence. Benefits & Culture At For Purpose Aged Care, we believe that when our staff feel supported, valued, and inspired, they deliver the very best care to our residents. As a purpose‑driven, not‑for‑profit organisation, your wellbeing is at the heart of everything we do. Maximise Your Take‑Home Pay – Save up to $15,900 a year through Salary Packaging with Go Salary. Feel Connected – Enjoy regular team lunches and engaging team‑building events that bring people together. Super That Works for You – HESTA is an industry super fund focused on people working in health and community services. Exclusive Workplace Banking – Take advantage of special offers through CommBank’s tailored program. JB Hi‑Fi Employee Discounts – Access exclusive staff pricing on the latest tech and home essentials. Wellbeing Support On Demand – Our confidential Employee Assistance Program (EAP) is always here when you need it. Time to Unwind – Treat yourself with staff‑only discounts at Endota Spa. Novated Leasing Made Easy – Use your pre‑tax income to pay for your car through our partner Enlist. Career Growth Across Australia – Explore national job opportunities within our broader For Purpose Aged Care network. Ausmed Passport – Take your training and qualifications with you wherever your career takes you. Position Details Seniority level: Not applicable Employment type: Full‑time Job function: Other Industries: Hospitals and Health Care Join Our Team If you want to work for a growing organisation that is inclusive and supportive, then apply now to work at Wagga Wagga Community Aged Care. #J-18808-Ljbffr