Coordinator, Student Enrolments

Salary and Benefits: The position is full-time with salary in the range $102,565 - $111,686 (HEW 7), plus a generous super allowance of up to 17%. About This Opportunity Seeking a Coordinator, Student Enrolments, to oversee the day-to-day operations and service delivery of the team. This position is responsible for supervising staff, managing workloads, and leading business process review and design. You will provide high-level support on complex matters related to enrolment, ESOS compliance, and academic progression, ensuring the delivery of high-quality advice and services. Key Responsibilities Lead the day-to-day operations of the student enrolments team, providing high-level support, staff supervision, and expert guidance on complex ESOS compliance, enrolment processes and academic progression matters. Drive business process review and system enhancement coordination, ensuring the efficient and compliant delivery of high-quality advice and services across the university. Manage the day-to-day operations of the student enrolments team, providing direct supervision, leadership, and guidance on policy and legislation. Conduct performance appraisals, identify development needs, and design comprehensive staff training programs to ensure high performance and service continuity. Identify, lead, and support business process improvements by analysing operational requirements and refining processes to streamline operations and optimise system use. Plan and coordinate crucial system activities, configuration, compliance surveillance, and publications related to enrolments, ESOS, and academic progression. Provide high-level guidance and support to the team and stakeholders on complex matters related to enrolment, ESOS compliance, policy, and legislation, assessing the impact of organisational, policy, and legislative changes on existing services. Prepare and/or oversee the preparation of detailed recommendations and reports to support decision-making on student matters. Analyze and interpret data, support internal and regulatory reporting, and contribute to quality assurance and risk management processes. About You – Essential Qualifications Degree / qualifications with experience (or extensive equivalent experience). Demonstrated expertise in staff management within a high-volume, service-oriented environment, including planning, organising, performance management, and staff development. Proven ability to develop and document business requirement specifications and procedures, including designing detailed process flows to support operational processes and solutions suitable for digitisation and automation. Thorough knowledge of relevant legislation and tertiary education policies relating to student enrolments, academic progression, and ESOS compliance, or the ability to rapidly acquire such knowledge. Proven strategic thinking and analytical skills to conceptualise and implement new initiatives. High-level organisational and administrative skills, ability to work with limited direction and manage competing priorities while maintaining accuracy. High degree of professional judgment for risk analysis and recommending/implementing corrective action, supported by excellent communication and negotiation skills. Desirable Proficiency with PeopleSoft Campus Solutions and Business Objects, coupled with a background in student and academic administration within a university setting. Benefits 26 weeks paid parental leave or 14 weeks paid primary caregiver leave 17% superannuation contributions and 17.5% annual leave loading Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family Cheap parking, on campus childcare and salary packaging options Application Requirements Cover letter addressing the 'About You' section. Resume. Applications close 14 December. For application queries, please contact Barbara at (email) and state the job reference number in the subject line. UQ Commitment to Diversity and Inclusion UQ is committed to a fair, equitable and inclusive selection process, recognising that some applicants may face additional barriers and challenges which have impacted their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate potential. We are dedicated to attracting, retaining, and promoting diverse talent. Reach out for accessibility support or adjustments. #J-18808-Ljbffr