ITIL CFS with SIAM Lead L2
vor 2 Wochen
ITIL CFS with SIAM Lead L2 Apply at Wipro We are seeking a highly skilled and experienced professional with strong expertise in Service Integration and Management (SIAM) and ITIL-based cross-functional service operations The ideal candidate will be responsible for ensuring seamless integration across multiple service providers, driving service excellence, and aligning IT services with business needs. Key Responsibilities Act as a central point of coordination across multiple service providers within a SIAM framework. Ensure end-to-end service delivery and performance across all ITIL processes (Incident, Problem, Change, Service Request, etc). Collaborate with internal teams and external vendors to ensure consistent service quality and adherence to SLAs. Drive continuous improvement initiatives across service management functions. Facilitate governance meetings, service reviews, and performance reporting. Manage escalations and ensure timely resolution of service issues. Support the development and implementation of SIAM models and frameworks. Ensure compliance with ITIL best practices and organizational policies. Provide insights and recommendations for service optimization and transformation. Required Skills & Experience Proven experience in SIAM implementation and operations. Strong understanding of ITIL v3 / v4 frameworks and cross-functional service management. Experience working in multi-vendor environments. Excellent stakeholder management and communication skills. Ability to analyze service data and produce actionable insightsp> Experience with ITSM tools (e.g., ServiceNow, Remedy, etc.). Certification in ITIL (Foundation or higher) and SIAM (preferred). Preferred Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. SIAM Foundation or Professional certification. Experience in large-scale IT transformation or outsourcing programs. Experience 8-10 Years Location Brisbane / Sydney / Melbourne Employment Type Full-time Seniority Level Not Applicable Job Function Other Industries IT Services and IT Consulting EEO Statement Applicants are evaluated solely on the basis of qualifications, experience, and business needs without regard to race, color, religion, national origin, sex, gender identity or expression, sexual orientation, disability, genetic information, or age. #J-18808-Ljbffr
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ITIL CFS with SIAM Lead L2
vor 3 Wochen
City of Brisbane, Österreich Wipro VollzeitITIL CFS with SIAM Lead L2 Apply at Wipro We are seeking a highly skilled and experienced professional with strong expertise in Service Integration and Management (SIAM) and ITIL-based cross-functional service operations . The ideal candidate will be responsible for ensuring seamless integration across multiple service providers, driving service excellence,...
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SIAM Lead — ITIL CFS Service Ops
vor 2 Wochen
City of Brisbane, Österreich Wipro VollzeitA leading IT services firm is seeking a skilled ITIL CFS with SIAM Lead L2 to ensure seamless integration across service providers. The ideal candidate will have strong SIAM implementation experience, excellent communication skills, and a solid understanding of ITIL frameworks. This full-time position is based in Brisbane, Sydney, or Melbourne and requires...
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SIAM Change Lead: ITIL
Vor 3 Tagen
City of Melbourne, Österreich VicRoads VollzeitA public transport authority in Melbourne seeks a motivated SIAM Change Coordinator to manage change processes and enforce ITSM governance principles. You will coordinate change management activities, facilitate critical meetings, and report on performance indicators while collaborating with various teams to drive improvements. Applicants should possess...
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SIAM Change Lead
Vor 3 Tagen
City of Melbourne, Österreich VicRoads VollzeitA major road authority in Victoria is seeking a SIAM Change Coordinator to support change processes within the Technology Operations team. The role involves coordinating change management, ensuring adherence to ITIL principles, and driving continuous improvement initiatives. The ideal candidate has strong communication skills, proven experience in change...
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Head of SIAM
Vor 5 Tagen
Council of the City of Sydney, Österreich Downer VollzeitDescription Are you a strategic thinker with a passion for driving service excellence We're looking for a dynamic Head of SIAM to lead the strategy delivery and quality of our end-to-end IT services across this pivotal role. You'll manage relationships with our IT service delivery partners, oversee seamless service operations and champion continuous...
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SIAM Change Coordinator
Vor 3 Tagen
City of Melbourne, Österreich VicRoads VollzeitSIAM Change Coordinator page is loaded## SIAM Change Coordinatorlocations: Melbourne - Head Officetime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 15, 2025 (9 days left to apply)job requisition id: JR At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and...
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SIAM Strategy
Vor 3 Tagen
Council of the City of Sydney, Österreich Downer VollzeitA leading infrastructure company is seeking a Head of SIAM to lead the strategy delivery and quality of IT services. This pivotal role involves managing vendor relationships, overseeing service operations, and driving continuous improvement. Candidates should have a minimum of 5 years of experience in IT service leadership, technical acumen in service...
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Lead Network Architect
vor 3 Wochen
City of Brisbane, Österreich Talent International VollzeitJoin a leading organisation in the aviation industry undertaking one of the most ambitious network modernisation programs in Australia. This is a rare opportunity for an experienced Lead Network Architect to drive the design, integration, and transformation of complex enterprise network environments that support critical national infrastructure. About the...
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L2 Service
vor 3 Wochen
Council of the City of Sydney, Österreich Clarendon Residential Group VollzeitCampbell Property Group (CPG) – one of Australia’s most respected residential construction and property development companies – is seeking an experienced, motivated and detail‑oriented L2 Service and Support Engineers to join our brilliant IT team. Reporting to the Service and Support Team Leader, the L2 Service & Support Engineer is responsible for...
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L2 Service
vor 3 Wochen
Council of the City of Sydney, Österreich Clarendon Homes VollzeitGet AI-powered advice on this job and more exclusive features. Your Next Opportunity Campbell Property Group (CPG) – one of Australia’s most respected residential construction and property development companies – is seeking an experienced, motivated and detail‑oriented L2 Service and Support Engineer to join our brilliant IT team. Reporting to the...