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Customer Strategy Director
vor 1 Monat
Create the customer’s strategic plan that maximizes business impact with a clear narrative for the use of Cresta products over time.Conduct & lead Business Value Assessments (BVA’s) to quantify the potential ROI impact for a customer.Usher a seamless transition to the post-sales teams to execute on the vision that was sold.Ensure alignment of value and delivery plans, orchestrating the execution of Implementation, Data Science and AI Delivery work to achieve the greater vision.Monitor and assess the need for pivot in the customer engagement, utilizing executive sponsorship where appropriate.What we're looking for
Proven experience in a strategic customer-facing role, preferably in a SaaS or technology-driven environment.Deep understanding of business value creation, change management, and/or consulting methodologies.General understanding of how enterprise organizations are looking to leverage Generative AI solutions within their businessHas extensive experience in large scale enterprise software implementations and complex use cases.Experience designing and interpreting Statements of Work to meet Enterprise customer needs.Strong analytical and problem-solving capabilities, with a focus on quantifying business value and ROI.Experience managing and advising on large scale programs with many stakeholders and dependencies.Is able to build strong external relationships with external stakeholders, and in general, is able to take a consultative and strategic approach to solving customer problems.Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in Canada, and offer competitive local pay and benefits. Your recruiter can provide further details.
If you want to make an impact with an amazing product, want to improve your tech skills by working with other exceptional engineers, and like to be part of an amazing international team, then you should join us. We pay an attractive salary and with the Cresta stock options, you can benefit from the company's growth.
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Product Strategy Director
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