Call Centre Agent
vor 3 Wochen
About the role: Our client Samsung Electronics is a well‑known and highly respected global brand in the electronics industry and is looking for a customer service pro to join their Call Centre team This position will be based at the Sydney Olympic Park Office working on a 4 days in office and 1 day WFH set up. This role will manage all customer enquiries and complaints in relation to product or service failures purchased through Online Store and Retailers and provide appropriate remedy & support in accordance with company policy and adherence to Australia Consumer Law. Duties and Responsibilities: Abide and uphold Australia Consumer Law. Successfully handle complaints and difficult customers. Liaise with internal teams to reach swift resolutions. Manage and submit refunds, returns and replacements. Following up with external partners and updating customers of status for their orders. Following up with customers on failed payments for online orders and wrong orders. Creating ad hoc reports in relation to failed payments and summary of pending issues. About YOU: Experience within a call centre environment and end‑to‑end case management (essential). Strong verbal and written communication skills with the ability to connect with a range of individuals. Highly motivated with strong organisational & priority management skills. Ability to build and maintain long term business relationships. Problem solving & conflict resolution skills. Ability to cope with high work volumes and pressure while meeting tight deadlines. What’s in it for you? Generous discount on company products Access to discounts and special promotions with retail partners Access to well‑being platform Heavily discounted gym membership On site parking If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application #J-18808-Ljbffr
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Call Centre Agent
vor 3 Wochen
Council of the City of Sydney, Österreich Fundamental Worldwide VollzeitCall Centre Agent - Immediate Start - Backpackers Welcome! Join Our Fun & Growing Call Centre Team! We’re on the hunt for energetic, positive people to join Fundamental Worldwide – a passionate fundraising crew making a real difference for amazing charities across the globe. No experience? No worries. If you bring the vibes, we’ll teach you everything...
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Fundraising Call Centre Agent
vor 3 Wochen
Council of the City of Sydney, Österreich Fundamental Worldwide VollzeitA dynamic fundraising organization in Sydney is looking for a Call Centre Agent to join their fun and supportive team. You'll engage with people from various backgrounds, helping to make a difference for charities. The role offers flexible working hours, great bonuses, and career progression opportunities. If you have a positive attitude and strong...
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Call Centre Representative Agent Work From Home
Vor 2 Tagen
Council of the City of Sydney, Österreich Apex Focus Group VollzeitCall Centre Representative Agent Work From Home - Part-Time Online Paid Panelist Job Title: Call Centre Representative Agent Work From Home - Part-Time Online Paid Panelist Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Market Research...
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Contact Centre Operations Agent
vor 1 Woche
Council of the City of Sydney, Österreich RPMGlobal VollzeitCONTACT CENTRE OPERATIONS AGENT – St Leonards Hamilton Island is seeking a detail‑oriented and customer‑focused Contact Centre Operations Agent to join our Reservations team . If you’re passionate about providing exceptional service and enjoy administrative, process‑driven work that keeps things running smoothly behind the scenes, this is a great...
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Contact Centre Operations Agent
Vor 2 Tagen
Council of the City of Sydney, Österreich Hamilton Island Enterprises VollzeitCONTACT CENTRE OPERATIONS AGENT – St Leonards Hamilton Island is seeking a detail‑oriented and customer‑focused Contact Centre Operations Agent to join our Reservations team . If you’re passionate about providing exceptional service and enjoy administrative, process‑driven work that keeps things running smoothly behind the scenes, this is a great...
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Call Centre Team Leader
vor 2 Wochen
Council of the City of Sydney, Österreich Fundamental Worldwide VollzeitCall Centre Team Leader - Full Time - Immediate Start Do you have the leadership skills to inspire a team and push for greatness? Can you motivate a strong group of sales guns to exceed KPI’s and deliver results that truly matter? Are you someone who leads from the front to show your team how it’s done? Then we want to hear from you..... Here at...
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Call Centre Representative Agent Work At Home
vor 1 Woche
Newcastle City Council, Österreich ApexFocusGroup VollzeitJob Description Now accepting applicants for Focus Group studies. Earn up to $1550 per week part-time working from home. Must register to see if you qualify. No call centre representative agent experience needed. Call Centre Representative Agent Work From Home Online - Part-Time Online Panelist Our company is seeking individuals to participate in National &...
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Call Centre Representative Agent Work At Home
Vor 6 Tagen
Shire Of Broome, Österreich Apexfocusgroup VollzeitNow accepting applicants for Focus Group studies. Earn up to $ per week part-time working from home. Must register to see if you qualify. No call centre representative agent experience needed. Call Centre Representative Agent Work From Home Online - Part-Time Online Panelist Our company is seeking individuals to participate in National & Local Paid Focus...
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Call Centre Operator
Vor 2 Tagen
City of Melbourne, Österreich Chemist Warehouse VollzeitOur Customer Service Contact Centre Our Customer Service Contact Centre is the central hub of support for customers, store teams and franchise partners across the Chemist Warehouse and Sigma Healthcare network. Operating in a fast paced call centre environment, we handle a high volume of inbound enquiries each day, providing operational guidance, product...
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Council of the City of Sydney, Österreich Primary Dental VollzeitPrimary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 180+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental...
