Call Centre Team Leader
vor 2 Wochen
Call Centre Team Leader - Full Time - Immediate Start Do you have the leadership skills to inspire a team and push for greatness? Can you motivate a strong group of sales guns to exceed KPI’s and deliver results that truly matter? Are you someone who leads from the front to show your team how it’s done? Then we want to hear from you..... Here at Fundamental, we’re on the lookout for a Call Centre Team Leader to join our energetic, fast‑pace and successful team About us: Established over a decade ago, we are one of the largest fundraising agencies in Australasia. Working alongside the biggest and most reputable charities in the world, we empower our staff with passion and let’s face it, passion never fails The Role: As Team Leader, you will play a vital role in managing a team of fundraising agents while also being actively involved in calling supporters yourself. You’ll inspire your team to achieve fundraising targets, ensure exceptional performance, and lead by example. Your team will be responsible for reaching out to past, present, and future supporters, raising essential funds for a variety of charities. You will also collaborate closely with senior management to develop strategies and ensure ongoing success. Key Responsibilities: Lead, motivate, and manage a team of call centre agents to achieve goals. Monitor team performance, providing feedback, coaching, and encouragement. Ensure you can lead for the front and be an example for all members of the team. Analyse performance data to areas of improvement and implement solutions. Create daily and weekly incentives to keep your team motivated. Excellent communication and interpersonal skills. Requirements: At least 6 months of experience managing a team in a Call Centre environment or similar. Experience working towards KPI’s in a Sales environment. Why Join the Fundamental Team? Full‑Time Contract - Monday to Friday Generous, Uncapped Bonus Package Friday night Socials and Team events How to Apply Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years’ experience do you have as a Contact Centre Team Leader? How much notice are you required to give your current employer? MAYDAY Recruitment Sydney NSW #J-18808-Ljbffr
-
Welfare Call Centre Team Leader
vor 3 Wochen
City of Melbourne, Österreich Vinnies Victoria VollzeitWelfare Call Centre Team Leader – Vinnies Victoria Overview Join one of Victoria's leading not-for-profits and be part of something big! Competitive salary + tax reducing salary package. Part time (30h a week) | 24 Month Maximum Term. Location: Box Hill (Hybrid Model). St Vincent De Paul Society has provided practical support to people across Victoria for...
-
Call Centre Team Leader
vor 3 Wochen
City of Melbourne, Österreich Randstad VollzeitAre you a proven leader ready to transform customer care in a busy environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join a contact centre and help drive a culture of excellence, ownership, and first-time resolution. We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader...
-
Call Centre Team Leader
vor 3 Wochen
City of Melbourne, Österreich Randstad Australia VollzeitAre you a proven leader ready to transform customer care in a busy environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join a contact centre and help drive a culture of excellence, ownership, and first-time resolution. Key Responsibilities People Leadership & Coaching:Lead, motivate, and inspire your team of...
-
Call Centre Team Leader
vor 1 Woche
Council of the City of Sydney, Österreich Fundamental Worldwide VollzeitA leading fundraising agency in Australia is seeking a Call Centre Team Leader to manage and inspire a team of fundraising agents. In this role, you will ensure exceptional performance, motivate your team to achieve fundraising targets, and collaborate closely with senior management. The ideal candidate has leadership experience, strong communication skills,...
-
City of Melbourne, Österreich Randstad VollzeitA leading staffing and recruitment agency is seeking a Call Centre Team Leader based in Melbourne. The successful candidate will drive a culture of excellence in customer service and have the opportunity to lead a team in a dynamic environment. Candidates should have minimum relevant experience in customer service or technical support, demonstrating strong...
-
Call Centre Operator
vor 2 Wochen
Council of the City of Sydney, Österreich Randstad Australia VollzeitJoin to apply for the Call Centre Operator role at Randstad Australia About the Company Our client is a leading provider of integrated services across Australia and New Zealand, with a focus on creating and sustaining the modern environment by delivering essential infrastructure services. They are seeking a professional Call Centre Operator to join their...
-
Call Centre Agent
vor 2 Wochen
Council of the City of Sydney, Österreich people2people VollzeitAbout the role: Our client Samsung Electronics is a well‑known and highly respected global brand in the electronics industry and is looking for a customer service pro to join their Call Centre team! This position will be based at the Sydney Olympic Park Office working on a 4 days in office and 1 day WFH set up. This role will manage all customer enquiries...
-
Heritage Arborist Team Leader – Melbourne
Vor 3 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitA leading environmental services company in Melbourne seeks an Arborist Team Leader to oversee tree maintenance for heritage-listed sites like Carlton Gardens and Fitzroy Gardens. The successful candidate will mentor and train staff, ensuring safety and performance while leading a dedicated team. With a strong emphasis on career development, this permanent...
-
Call Centre Operator
vor 2 Wochen
Council of the City of Sydney, Österreich Randstad VollzeitAbout the company Our client is a leading provider of integrated services across Australia and New Zealand, with a focus on creating and sustaining the modern environment by delivering essential infrastructure services. About the role They are seeking a professional Call Centre Operator to join their team in Kingsgrove, NSW. This role is essential for...
-
Council of the City of Sydney, Österreich Xprt Dev VollzeitAssistant Call Centre Manager- Home Services | Miranda | 80K + Super Uplift Recruitment Miranda, NSW A$80,000 p/a + Super Call Centre & Customer Service → Management & Support On‑site Posted 1 day ago Our client is seeking a capable, calm and systems‑savvy 2IC to assist the Call Centre Manager, someone who can keep a high‑volume customer service team...
