Performance Partner
vor 1 Monat
The role
Offer guidance and direction and drive the uplift of business capability, metrics and measurements alongside a business unit. Leveraging a deep understanding of drivers and measurements of that business unit or function, this role will provide governance for metrics relied upon by the business, ensuring they are 'fit for purpose' as well as used and applied appropriately. The Performance Partner role is considered an extension of the business unit or function.
Through strong working relationships with the wider BPAR Team and Financial Management stakeholders, this role will offer thought leadership for the development of reporting and targets that effectively drive performance at both the operational and initiative level.
What you'll doLiaise closely and build strong working relationships with the Claims leadership team, to ensure thorough working knowledge of existing business performance metrics and the identification, articulation and development of new ones as neededHelp build a culture focussed on improved use of reporting tools and metric purposes to better understand business resultsProvide valuable insights and recommendations to shape the design and execution of effective Business Intelligence (BI) assets and associated processes, whilst proactively identifying and addressing potential barriers to progressLead and provide guidance on the design and development of benefits tracking of key initiativesDevelop and maintain strong business relationships with BI community (incl. Financial Management)Ensure business metrics are fit for purpose and provide support for business metric & target setting (scorecards, business cases, business initiatives etc.) as appropriateRepresent the department in key BI projects, initiatives and forums as required and aligned to financial results of the business
What you'll bringRelevant degree in related discipline (e.g. Business/Economics/Finance/Statistics) (mandatory)Minimum 3 years' experience in a similar decision-making role (mandatory)Experience and deep understanding of a reporting related function (mandatory)Experience in managing senior management and stakeholders (mandatory)Experience in coaching and mentoring of people (mandatory)Experience in a business or multi-channel support role (mandatory)Experience in an equivalent Leadership position (highly regarded)Experience working within a Claims operational environment (highly regarded)Experience in projects and change programs (desired)
What we can offer youDiscounts and offers on a range of retail favourite stores as well as banking and insurance productsA range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leaveInvest in your brighter future with ongoing study support and career development programsGive back to our communities with payroll giving, donation matching and paid volunteer leavePrioritise your work/life balance with our robust employee assistance program and dedicated employee council
Employee benefits | Suncorp Group
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