Customer Success Manager
Vor 3 Tagen
read onThe Business – Customer Success ManagerThis SaaS business is the go-to for a broad range of government, advisory and private businesses, across a variety of industries primarily GRC, and ESG.Their complex SaaS platform provides security in managing critical information and automating complex processes, trusted by big names such as Deloitte, Quantas, Visa, Goldman Sachs, and many more in 180 countries.The Role & Responsibilities – Customer Success ManagerYou will be the sole manager of around 30 customers across 10 key accounts, supporting customers using cloud-based software products, ensuring they maximise the use of the platform, and that all features and benefits are fully utilised. You’ll also manage any customer queries, and be on-hand for renewals.Serve as an expert and advocate for all business products and featuresElevate customer service confidently with personalised onboarding, guidance, education, and training on the SaaS platforms.Proactively addressing customer technical enquiries and challengesStrategically identify opportunities for customer expansion and renewalWhat’s in it for you?Package of up to $130,000 + superannuationWorking for a ‘Great Place to Work’ certified company, certified every year for over a decadeWorking with and learning directly from the highly successful business founderState-of-the-art offices with barista coffee machine, gym, beer on tap, unlimited snacks, pool table and swingsSubsidised health insurance and generous paid leave entitlements, including parental, birthday, community and anniversary leaveFlexible work environment (hybrid model), open-door policy and a casual environmentExperience Required to Thrive in This PositionA minimum of 3 years’ experience in a customer success or account management position within tech or SaaS specificallyExperience working within Government, Risk and Compliance is highly beneficialAn interest in ESG and GRC would put you in a great position for this roleThrive in a high-energy creative and metric-driven marketing team environmentExcellent communication and interpersonal skills - are highly organized and can manage multiple projects simultaneously.How to Apply:Apply here Or, if you don’t have a CV and would like a confidential chat, connect with Paige Barratt on LinkedIn or email
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Haymarket, Österreich eFinancialCareers Ltd. VollzeitSenior Customer Success Manager/Customer Success DirectorSenior Customer Success Manager/Customer Success DirectorSS&C TechnologiesSydney, AustraliaSenior Customer Success Manager/Customer Success DirectorSS&C TechnologiesSydney, AustraliaPosted 4 days agoPermanentCompetitiveSenior Customer Success Manager/Customer Success DirectorSS&C is a global provider...
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Customer Success Manager
Vor 5 Tagen
Haymarket, Österreich dotdigital VollzeitWe are looking for a dynamic and results-driven Customer Success Manager to join our team at Dotdigital! As a Customer Success Manager, you will be responsible for developing and executing strategies to drive revenue growth and ensure customer success for our top-tier clients.This role provides leadership in post-sales customer activity, with responsibility...
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Manager, Customer Success
Vor 6 Tagen
Haymarket, Österreich Basware VollzeitJoin our team at Basware and lead the charge in driving customer success!As theManager, Customer Success, you'll spearhead a dynamic high-performing team dedicated to ensuring Basware solution adoption, our clients' satisfaction and achieving their desired outcomes. This role is for you, who has people management experience, and a background in value...
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Manager, Customer Success
Vor 6 Tagen
Haymarket, Österreich SevenRooms VollzeitThe Team & RoleSevenRooms is hiring for a Manager, Customer Success to lead our team of Customer Success Managers in APAC. In this role, you will be responsible for guiding, mentoring, and hiring members of the CSM team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing...
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Customer Success Manager
Vor 6 Tagen
Haymarket, Österreich Contentful VollzeitAbout the opportunityAs a Senior Customer Success Manager in the Asia-Pacific region, you will work directly with Contentful customers to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our Sales, Product Partner Organization, and Professional Services teams. You...
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Manager, Customer Success
Vor 6 Tagen
Haymarket, Österreich Basware Corporation VollzeitApplications are considered on a rolling basisJoin our team at Basware and lead the charge in driving customer success!As theManager, Customer Success, you'll spearhead a dynamic high-performing team dedicated to ensuring Basware solution adoption, our clients' satisfaction and achieving their desired outcomes. This role is for you, who has people management...
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Customer Success Manager
Vor 6 Tagen
Haymarket, Österreich Contentful VollzeitAs a Senior Customer Success Manager in the Asia-Pacific region, you will work directly with Contentful customers to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our Sales, Product Partner Organization, and Professional Services teams. You will help our...
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Senior Customer Success Manager
Vor 6 Tagen
Haymarket, Österreich Ataccama VollzeitWe are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant for Data...
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Senior Customer Success Manager
Vor 6 Tagen
Haymarket, Österreich Ataccama VollzeitWe are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant for Data...
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Customer Success Manager Sydney
Vor 6 Tagen
Haymarket, Österreich WalkMe VollzeitWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...
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Customer Success Manager II
Vor 6 Tagen
Haymarket, Österreich LivePerson VollzeitLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set...
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Customer Success Manager
Vor 6 Tagen
Haymarket, Österreich PagerDuty, Inc. VollzeitPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers siteto explore life at PagerDuty, discover opportunities, and sign-up for job alerts!We are seeking an experienced and dynamic Portfolio Customer Success Manager to join our team. In this role, you will manage a...
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Customer Success Manager
Vor 4 Tagen
Haymarket, Österreich PagerDuty, Inc. VollzeitPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers siteto explore life at PagerDuty, discover opportunities, and sign-up for job alerts!We are seeking an experienced and dynamic Portfolio Customer Success Manager to join our team. In this role, you will manage a...
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Customer Success Manager
Vor 6 Tagen
Haymarket, Österreich SafetyCulture VollzeitSafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.An awesome opportunity has arisen for a Customer Success Manager to...
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Senior Customer Success Manager
Vor 5 Tagen
Haymarket, Österreich Fluent Commerce VollzeitSenior Customer Success ManagerApplication Deadline:30 September 2024Department:Customer SuccessEmployment Type:Permanent - Full TimeLocation:AustraliaReporting To:Ingrid Bernard with a dotted line to ImranDescriptionWe are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. The CSM will play a key role in building...
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Customer Success Manager
Vor 6 Tagen
Haymarket, Österreich ServiceNow VollzeitAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know...
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Customer Success Manager, APAC
Vor 6 Tagen
Haymarket, Österreich Bigtincan Holdings Limited VollzeitHybrid Role - 2 days in office / 3 days in your home officeResponsibilities:- Act as an Implementation Specialist during onboarding, training, and monitoring the management of projects to ensure deadlines are met and launches are successful.- Provide project status reports as needed to customers and internal stakeholders.- Monitor customer health,...
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Customer Success Manager
Vor 5 Tagen
Haymarket, Österreich iManage VollzeitThis is a remote position. We are a global team that leverages the latest technology to communicate with our colleagues across the globe. When it’s safe to do so, there may be times in which this role would be required to travel to a local office for in-person collaborations with your team.Being a Customer Success Manager at iManage means…As a part of...
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Customer Success Manager, Mid Market
Vor 6 Tagen
Haymarket, Österreich Deputy VollzeitAt Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces.Deputy is a global SaaS workforce management company headquartered in Sydney, San...
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Customer Success Manager
Vor 5 Tagen
Haymarket, Österreich Deliverect VollzeitDeliverectAs a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the...
