Client Service Consultant

vor 4 Wochen


Perth, Österreich Macquarie Bank Limited Vollzeit
The Client Service team supports our customers of our retail bank and will be the first point of contact for clients via live chat.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.What role you will play?

Press space or enter keys to toggle section visibilityAs a Client Service Consultant, you will be responsible for understanding client needs about their financial products and services. You will demonstrate the ability to ask the right questions and find the right solutions for our customers via live chat and phone where required. This will include occasionally making outbound calls to our clients, advisors or brokers.You will identify and escalate issues to supervisors including opportunities for improvement on our best practice guides and direct queries to the appropriate support teams.What you offer

Press space or enter keys to toggle section visibilityCustomer service experience, prior experience using live chat would be an advantage but not essentialProven background in achieving and exceeding individual targets and ensuring accurate delivery of customer enquiries and instructionsAbility to adhere to standards by following contact centre processes and guidelinesExceptional communication skills, including written and verbal with a proven exceptional level of accuracyStrong time management skills, decision making skills, and prioritisation skills.We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Banking and Financial Services

Press space or enter keys to toggle section visibilityBanking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential – whether that’s buying a home, growing a business, purchasing a car or investing to manage wealth.Press space or enter keys to toggle section visibilityMacquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

Hybrid and flexible working arrangementsOne wellbeing leave day per year and up to five additional days leave based on length of serviceUp to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parentPaid volunteer leave and donation matchingRange of benefits to support your physical, psychological and financial wellbeingAccess to a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

Press space or enter keys to toggle section visibilityWe are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

#J-18808-Ljbffr

  • Perth, Österreich Cyber Crime Vollzeit

    Director/Senior Managing Consultant, Advisors Client Services, Strategy & TransformationWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...


  • Perth, Österreich Ensombl Vollzeit

    Plutosoft is a CRM and advice production platform for financial planners. As the industry’s complete, all-in-one solution, Plutosoft has helped to ‘rocket fuel’ the success of leading financial planning firms around Australia.We are now growing our client services team and are looking for candidates with prior financial planning experience who would...


  • Perth, Österreich Ingenia Communities Group Vollzeit

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.We are a leading Australian property group that own, operate and develop a fast-growing portfolio of...


  • Perth, Österreich Nasdaq, Inc. Vollzeit

    Specialist - Client Delivery Consultant, Calypso, FinTech page is loadedSpecialist - Client Delivery Consultant, Calypso, FinTechPostulerlocationsSydney-Australia Sqtime typeTemps pleinposted onPublié il y a 7 jour(s)job requisition idR0018192Why NasdaqWhen you work at Nasdaq, you’re working for more open and transparent markets so that more people can...


  • Perth, Österreich Creative Activation Vollzeit

    CGL – Retail Services is the retail marketing division of the Clemenger Group . With our two market-leading brands, Creative Activation and Clemenger Field Marketing , we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.Clemenger Group is an endorsed Work180...


  • Perth, Österreich Hamilton Barnes Associates Limited Vollzeit

    Hamilton Barnes is currently representing a leading financial services client who is currently recruiting multiple Operational Resilience Consultants to work on 6-month contracts with the view to extension.The position offers hybrid working.Responsibilities:Implement & execute key operational resilience pillars (including & not limited to) defining...


  • Perth, Österreich hatch.team Vollzeit

    This is a Client Service Executive role with News Corp Australia based in Surry Hills, AustraliaNews Corp Australia --Role Seniority- A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.More about the Client Service Executive role at News Corp AustraliaWork with the sales team to...

  • Consultant SAP MQM

    Vor 2 Tagen


    Perth, Österreich Red Global Vollzeit

    Get the guidance, resources, and connections you need to secure your next roleRED Global ** SAP PP/QM Consultant*CONTRACT*REMOTE**RED Global is currently looking for an SAP PP/QM Consultant to join an S/4HANA rollout project.Project details:Duration: 6 monthsLocation: remote (occasional travel on site-expenses paid)Ideal Candidate:Experience of 6 years...


  • Perth, Österreich Hamilton Barnes Associates Limited Vollzeit

    Hamilton Barnes is currently representing a leading financial services client who is currently recruiting multiple Operational Resilience Consultants to work on 6-month contracts with the view to extension.The position offers hybrid working. Responsibilities:Implement & execute key operational resilience pillars (including & not limited to) defining...


  • Perth, Österreich Epicor Software Deutschland GmbH Vollzeit

    The Professional Services Consultant, Principal leads consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Drives implementation deliverables and assist the Project Manager to organize and control tasks within the work plan. Takes a leadership position on project teams, engagements, and...


  • Perth, Österreich Epicor Software Deutschland GmbH Vollzeit

    The Professional Services Consultant, Principal leads consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Drives implementation deliverables and assist the Project Manager to organize and control tasks within the work plan. Takes a leadership position on project teams, engagements, and...

  • Client Service Manager

    vor 4 Wochen


    Perth, Österreich Longreach Recruitment Pty Vollzeit

    With a proven track records of creating high producing agents under their belt, this company is looking for the next go getter to join their team - this time, directly supporting the selling Director.As a Client Service Manger, it will be your responsibility to continue fostering the relationships already build with clients.That's right, warm calls only!No...

  • Client Service Manager

    vor 4 Wochen


    Perth, Österreich Amana Living Vollzeit

    Apply now Job no: 496641 Work type: Fixed Term Contract Location: Perth CBD, Inner & Western Suburbs Categories: Sales & Marketing Why Choose Amana Living?Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of...


  • Perth, Österreich Fusion5 Pty Ltd. Vollzeit

    Join a leading business solutions companyFantastic employee benefits and work cultureAbout Us:Fusion5 is looking for a Payroll Processing Consultant to join our team in a full-time capacity based in Melbourne CBD. This is a rare opportunity to play a pivotal role in contributing to the expansion of an extremely successful fast-growing company.The Role:As a...


  • Perth, Österreich Fusion5 Pty Ltd. Vollzeit

    Join a leading business solutions companyFantastic employee benefits and work cultureAbout Us:Fusion5 is looking for a Payroll Processing Consultant to join our team in a full-time capacity based in Melbourne CBD. This is a rare opportunity to play a pivotal role in contributing to the expansion of an extremely successful fast-growing company.The Role:As a...


  • Perth, Österreich Allianz Popular SL. Vollzeit

    Brisbane, QLD, AU, 4000Adelaide, SA, AU, 5000Darwin, NT, AU, 0800Sydney, NSW, AU, 2000Melbourne, VIC, AU, 3000Area of Expertise:OperationsUnit:Allianz AustraliaEmploying Entity:Job Type:Full-TimeRemote Job:Hybrid workingEmployment Type:PermanentID:48776Senior Claims Service ConsultantSenior Claims Service Consultant | Multiple locations At Allianz, we’re...

  • Consultant

    vor 4 Wochen


    Perth, Österreich POTEN & PARTNERS Vollzeit

    About Poten & PartnersPoten & Partners is a global brokerage, energy consulting and business intelligence company with operations in New York, London, Singapore, Houston, Athens, Guangzhou and Perth.Through its team of industry professionals, Poten & Partners is uniquely positioned to offer a full range of services across hydrocarbon and energy transition...

  • Migration Consultant

    vor 2 Monaten


    Perth, Österreich Nayeducation Vollzeit

    Trident Laundry and Dry Cleaning ServicesDUBAI, UNITED ARAB EMIRATESJob DescriptionResponsibilities:Proactively call and invite prospective clients, providing them with comprehensive information on our migration Programs.Utilize persuasive communication skills to convince and convert potential clients into active customers.Handle counseling calls with...

  • Migration Consultant

    vor 3 Wochen


    Perth, Österreich Nayeducation Vollzeit

    Trident Laundry and Dry Cleaning ServicesDUBAI, UNITED ARAB EMIRATESJob DescriptionResponsibilities:Proactively call and invite prospective clients, providing them with comprehensive information on our migration Programs.Utilize persuasive communication skills to convince and convert potential clients into active customers.Handle counseling calls with...

  • Retail Consultant

    vor 4 Wochen


    Perth, Österreich Balazs Vollzeit

    Retail Consultant / CPAP Therapy Consultant page is loadedRetail Consultant / CPAP Therapy ConsultantApplylocationsAustralia, IPSWICHtime typeFull timeposted onPosted 27 Days Agojob requisition idR10040874Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases...