Credit Controller

Key business performance role supporting our Australia and New Zealand business Member of ANZ Financial team About the role Tetra Tech is a premier worldwide consulting and engineering firm that leads with science to create positive, impactful change as we address the world’s most complex challenges. The Credit Controller will be primarily responsible for managing debtor collections in accordance with the agreed trading terms. You will also provide professional credit control expertise, service, and leadership to all credit collection decisions. You will proactively add value to credit control decision-making across the business. The role will also work collaboratively across operations, establishing relationships with the management team to raise cash flow performance awareness and facilitate effective business partner support. You’ll be responsible for: Collecting debtor balances according to agreed payment terms, company credit policies and individual targets Supporting Doubtful Debt and Bad debt provisioning ensuring accuracy of information Liaising with project managers, admin staff, managers and clients to respond and resolve queries and disputes on invoices Developing and maintaining trusted relationships with clients, internal and external stakeholders, suppliers and vendors to enhance engagement and service levels Managing inbound & outbound client calls Monitoring outstanding debts, maintaining accurate ledgers, and implementing effective timely collection strategies to optimise working capital Implementing and managing invoicing procedures and systems, credit notes and error management Ensuring credit management processes comply with corporate governance, audit standards, and relevant financial regulations About you This role is perfect for a highly motivated and commercially astute professional who is looking to make a difference within a professional services environment. The ideal candidate will possess the following: Completion of Diploma/Bachelor of Business/Accounting/Finance or equivalent work experience Strong customer service skills, with experience assisting and responding to customers over the phone Experience in preparing regular aged debt reports, assisting with cash flow forecast and highlighting risks relating to debtors’ outstanding Ability to work closely with project managers, legal team, address client disputes and protect revenue stream Excel skills and exposure to ERP systems Please note: You must have Australian work rights to apply for this position. You’ll enjoy these benefits: Work-Life Balance: Flexible work options, study breaks, and the ability to buy extra leave—up to 8 weeks per year Diverse Projects: Work across a wide variety of projects, clients, and sectors. Growth Opportunities: Professional development, coaching, and mentorship from our top experts. Memberships: Professional memberships to help you stay ahead in your field. Recognition: Our reward and recognition program makes sure your hard work doesn’t go unnoticed. Ownership: Participate in our employee stock purchase plan. Parental Leave: Paid leave for both primary and secondary caregivers. Support: Employee assistance program for you and your immediate family. Salary sacrifice: Pre-tax options to top up your super. Travel Discounts: Great deals through our corporate traveller program. Car Leasing: Take advantage of novated vehicle leasing options. About us Every day, our people come together to solve complex challenges for our clients. With over 30,000 Tetra Tech colleagues across 550 offices, we deliver projects that improve lives through science, technology, and innovation. Tetra Tech Coffey provides high-end environmental, engineering and project management consulting services in Australia, New Zealand and Papua New Guinea. #J-18808-Ljbffr