Warranty Clerk

vor 3 Stunden


City of Melbourne, Österreich Peter Warren Automotive Pty Vollzeit

Add expected salary to your profile for insights Exclusive staff discounts on vehicles, parts and servicing Join one of the largest automotive dealership networks in Australia Plenty of support, training and opportunity available We are now seeking applications for a Warranty Clerk to join the team on a full time basis at Mercedes‑Benz Campbelltown . What the role entails: Processing all warranty paperwork for our brands Ensure proper documentation and verifying criteria is provided to the manufacturer or distributor. Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution. Reconciling all warranty receivables and working with the accounting department to obtain payments. Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly. Ensuring technician stories are accurate and completed in accordance with manufacturer and dealership warranty policies & guidelines Accurately completing clocking times and parts tagging Facilitating all warranty related issues including working with vendors and manufacturers to receive replacement vehicle parts Effectively liaising with the Workshop Foreman, Technicians and Service Advisors to ensure we provide the best service to our customers – both external and internal. What we are looking for: Unrestricted work rights in Australia Mechanical knowledge would be advantageous Strong interpersonal and communication skills Excellent organisational skills with the ability to prioritise Excellent attention to detail and following processes Ability to provide great customer service Effective conflict resolution skills to facilitate positive outcomes in a timely manner Ability to work within a team environment with a can do attitude Embrace development and mentoring from your team, fostering personal and professional growth Access discounted rates on Bupa Private Health Insurance, prioritizing your well‑being Exclusive discounts on vehicles, parts and servicing Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times Lifestyle discounts, including Gym memberships and retail discounts Paid parental leave to support you and your family Peter Warren Automotive Holdings is one of Australia’s largest multi‑franchise automotive dealer groups. With over 2,000 dedicated employees across 25 locations, we provide a complete range of services for vehicle ownership, from sales and finance to parts, service and support. If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you Unlock job insights AI Job match analysis Salary match Number of applicants #J-18808-Ljbffr



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