Warehousing & Shipping Coordinator - APAC

Warehousing & Shipping Coordinator - APAC We’re on a mission to unlock the high-performance potential of retail. Our aim: To be the default analytics platform for the world’s leading retailers. Over the past decade, Kepler Analytics has expanded from its Australian roots to serve around 300 customers, with over 20,000 sensor installations across 35+ countries. We’re a rapidly growing team of retail experts, hardware engineers, software developers, data scientists and operations specialists, across Australia, Europe and the US, working closely to make our retail customers succeed with data. About the Role As the Production, Warehouse & Shipping Coordinator, you will play a key role in Kepler’s sensor production, inventory management and shipment coordination, which are critical to the success of Kepler projects. Reporting to the Operations & Logistics Team Leader, you will have a keen eye for detail and excellent communication skills, as you oversee accurate stock levels, optimise transportation routes, and collaborate with internal teams to meet customer and project deadlines. This is a full-time position which will be based out of Kepler’s Melbourne Office. What You’ll Do: Sensor Production: Own the accurate and timely production of Kepler SmartSense and OpticSense devices, from assembly and configuration through to testing. Inventory Management & Coordination of Shipments: Responsible for maintaining accurate stock levels and seeing to the timely dispatch of goods, meeting agreed client deadlines and project timelines. Logistics Management & Record Keeping: Demonstrate a high degree of attention to detail by ensuring all records and documentation are accurate and up to date, escalating any discrepancies as required. Health and Safety Compliance: Ensure adherence to all Occupational Heath and Safety guidelines, escalating any potential hazards for remediation. Field Service Performance: Proactively track the performance of field service deliveries, collaborating with field teams to ensure service levels are met or exceeded. Coordination of Delivery and Implementation: Collaborate with cross-functional teams such as project management and warehouse staff to see to the timely deployment of hardware. Customer Relationship Management: Maintain a high level of customer service and can-do attitude with all internal and external stakeholders, seeing that all shipping and inventory needs are met. Project Feedback and Reporting: Actively provide feedback and recommendations to the Operations & Logistics Team Leader to enhance Kepler processes, contributing to post-project reviews as required. What you’ll bring: 2 years of experience in warehouse operations, shipping coordination, or a similar role preferred. Proven experience in inventory management and logistics coordination. Proficiency in inventory and shipping software, as well as Microsoft Office Suite (e.g., Excel, Outlook). Strong communication, interpersonal, and customer service skills. Excellent problem-solving and decision-making abilities. Attention to detail with strong organizational and time-management skills. Ability to work collaboratively in a fast-paced environment and adapt to shifting priorities. Knowledge of health and safety regulations in a warehouse setting. What’s on Offer Join us and enjoy access to a range of Kepler Work Perks: Summer Fridays – take a few hours off each week in the summer months to make the most of the weather. Wellbeing Support – we offer free and confidential counselling support to not only our team but their immediate family. Flu Vaccinations – the option to get your flu vaccination each year, paid by us. Birthday Leave – take a paid day off each year for your birthday celebrations. We celebrate diversity and encourage candidates from all walks of life. Please note that this role is subject to criminal history and background checks. #J-18808-Ljbffr