Community Service Manager

Community Service Manager - Home Care Package, DVA , STRC and CHSP Auscare Group is a leading provider of aged care, disability, and community provider in Australia. We are dedicated to delivering high-quality care and support services to individuals in need. Auscare is committed to making a positive impact on the lives of our clients, ensuring they live with dignity, respect, and joy. Position Overview We are currently seeking a passionate and dedicated Program Manager with hands‑on operational coordination. The Manager will complement the team by ensuring the program delivery aligns with aged care standards (CHSP, HCP, DVA, IHP), supports community well‑being, and reflects Auscare values. This position offers a rewarding opportunity to make a meaningful difference in the lives of those we serve. Key Responsibilities Supervise and support the coordinators, ensuring consistent delivery and continuous improvement of participant assessment processes and personalised care planning, alongside broader operational responsibilities. Supervise and support Coordinators, Engagement & Events Lead. Drive and oversee organisational strategy and long‑term planning in consultation with the management team. Ensure governance, risk management, and compliance across all Auscare programs, aligning with relevant legislation and funding bodies. Maintain strong knowledge of CHSP, aged care reforms, and Quality Standards. Plan, coordinate, and facilitate regular team meetings to support the person‑centred goals and outcomes, reflective practice, and risk management. Coordinate DEX reporting and contribute to CHSP audits, reviews, and reports. Coordinate all internal and external audits, reviews and corrective actions. Liaise with funding bodies, community partners, stakeholders, and collaborators. Represent Auscare at external forums, local networks, and government consultations. Lead financial planning and accountability, including budget development, forecasting, and resource oversight in collaboration with the accounting team. Support marketing, communication, and social media strategy in collaboration with Auscare Marketing team. Qualifications Tertiary qualifications in Management, Allied Health, Registered Nurse or a related discipline; or extensive experience in management in Home Care Package or Community Care or Aged Care. Experience in multidisciplinary approach to assessment and care planning in home care setting. Strong communication and interpersonal skills. Empathy, patience, and a genuine passion for improving the lives of others. Ability to work independently and as part of a team. Benefits Competitive salary and benefits package. Ongoing training and professional development opportunities. A supportive and inclusive work environment. The opportunity to make a meaningful impact on the lives of vulnerable individuals. Career growth and advancement. How to Apply If you are a compassionate and enthusiastic individual who is committed to enhancing the well‑being of aged care clients, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to Application Questions Your application will include the following questions: How many years' experience do you have as a Community Services Manager? Have you completed a qualification in nursing? How many years' experience do you have as an Activities Coordinator? Do you have a current Police Check (National Police Certificate) for employment? Have you worked in a role which requires a sound understanding of the residential aged care accreditation standards? #J-18808-Ljbffr