Membership Services Representative

vor 3 Wochen


Council of the City of Sydney, Österreich Planet Fitness Australia Vollzeit

Membership Services Representative - MOUNT DRUITT Join to apply for the Membership Services Representative - MOUNT DRUITT role at Planet Fitness Australia . Join the fastest growing Fitness Industry in the world Planet Fitness is the leading global brand in fitness centers with over 2,700 clubs worldwide. About Us BravoFit is the Australia franchisee of the listed business Planet Fitness (NYSE), delivering fun and affordable fitness to 1 million Australians. We create comfortable, non‑intimidating environments that promote inclusion, positivity, and self‑fulfillment. Role Summary We are looking for a friendly and organized Membership Services Representative to support club members and guests, manage sales and membership operations, and maintain a clean and welcoming front desk. Key Responsibilities Greeting and saying goodbye to all members and guests. Monitoring club access and handling member complaints. Providing excellent information about the Judgement Free Zone. Answering phone calls, taking messages and giving club tours. Managing membership sales, completing agreements, and data entry. Operating the Point‑of‑Sale system and collecting past‑due balances. Scheduling appointments for Personal Exercise sessions. Maintaining the front‑desk, cleaning zones, walk‑arounds and housekeeping tasks. Assisting new team members and performing daily start‑up and shutdown procedures. Requirements Previous customer service experience is advantageous. Certificate 3 in Fitness. Valid First Aid and CPR certification; must provide or obtain within three weeks. WWC (or equivalent) certificate for NSW & VIC, Blue Card QLD from start date. National Police Check within 12 months of application. Core Values Faith & Grit Guardian Of The Gate 1% Better Every Day We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. All qualified candidates are encouraged to apply. #J-18808-Ljbffr



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