After-Sales Service Engineer
Vor 3 Tagen
After-Sales Service Engineer - Battery Energy Storage Join to apply for the After-Sales Service Engineer - Battery Energy Storage role at BrillianTalent Responsibilities Customer information access and problem diagnosis; responsible for diagnosing and repairing faulty batteries for customers. Communicate customized product and solution material output, with the ability to communicate one-on-one with customers. Participate in local market activity support work and assist domestic colleagues in utilizing local resources. On-site debugging, upgrading, inspection and maintenance of products, and proposing improvement suggestions for product services based on on-site application conditions and customer needs. Receive customer feedback on product maintenance and technical difficulties, develop solutions and submit them for review to ensure on-site troubleshooting. Collect industrial and commercial after-sales cases, summarize the causes of faults based on their types, and provide feedback to leaders. Handle work-related phone calls, emails and messages; ensure online service time shall not be less than 40 hours per week; provide spare parts for regional after-sales service, maintain and manage warehouses. Assist in organizing and reporting local after-sales statistical data; timely report abnormal product information and collect necessary data for analysis. Provide product and after-sales technical training to customers and after-sales service personnel, edit training documents, provide connection guidance, installation videos and other files. Requirements Bachelor's degree in electrical engineering, mechanical engineering or related field. 3+ years of experience in after-sales service or technical support. Strong diagnostic and problem-solving skills with knowledge of battery energy storage systems. Excellent communication and customer service skills. Willingness to travel to customer sites and support local market activities. Ability to prepare reports, manage spare parts inventory and work independently. Seniority level Entry level Employment type Full-time Job function Staffing and Recruiting Melbourne, Victoria, Australia Referrals increase your chances of interviewing at BrillianTalent by 2x Get notified about new Sales Service Engineer jobs in Melbourne, Victoria, Australia . #J-18808-Ljbffr
-
City of Melbourne, Österreich Axis Communications VollzeitA leading technology solutions provider in Melbourne is seeking a Technical Services Engineer to provide comprehensive after-sales support and ensure customer satisfaction. The role involves managing support cases, collaborating with global teams, and requires a strong technical foundation along with excellent communication skills. Previous experience in an...
-
City of Melbourne, Österreich BrillianTalent VollzeitA recruitment company seeks an Entry-level After-Sales Service Engineer in Melbourne. The role involves diagnosing and repairing battery systems, delivering training, and managing customer queries. Candidates should have a Bachelor’s degree in engineering and 3+ years of relevant experience. Excellent communication and problem-solving skills are essential,...
-
Customer Service
Vor 3 Tagen
City of Melbourne, Österreich Beacon Lighting VollzeitJoin to apply for the Customer Service - After Sales Care role at Beacon Lighting Join Australia’s leading lighting retailer Casual role at our Support Centre located in Derrimut Great company culture and benefits with flexible working arrangements ABOUT BEACON LIGHTING Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist...
-
Eoi Engineer
Vor 3 Tagen
Council of the City of Sydney, Österreich Engineer VollzeitOngoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...
-
EOI Engineer
Vor 7 Tagen
City of Parramatta Council, Österreich Engineer VollzeitOngoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from 99938 to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...
-
Customer Service
vor 2 Wochen
City of Melbourne, Österreich Beacon Lighting VollzeitCustomer Service - After Sales Care Derrimut VIC Apply for the Customer Service - After Sales Care Derrimut VIC role at Beacon Lighting . About Beacon Lighting Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide. We are driven by a passion to...
-
Customer Service
vor 2 Wochen
City of Melbourne, Österreich Beacon Lighting VollzeitJoin Australia’s leading lighting retailer Casual role at our Support Centre located in Derrimut Great company culture and benefits with flexible working arrangements ABOUT BEACON LIGHTING Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide....
-
After-Sales Service
vor 3 Wochen
Council of the City of Sydney, Österreich Synergie Australia VollzeitA leading recruitment firm in New South Wales is seeking a Customer Service Officer to manage after-sales service inquiries and coordinate repairs. The role demands strong communication skills and attention to detail, with experience in SAP being highly regarded. You will work in a supportive team culture, handling service calls and ensuring high-quality...
-
Sales Engineer
vor 2 Wochen
City of Melbourne, Österreich InfraBuild VollzeitSales Engineer Join to apply for the Sales Engineer role at InfraBuild About the role Reporting to the State Sales Manager, the Sales Engineer will be responsible for managing a small customer base and creating new business opportunities. This role will work in conjunction with the wider Sales and Project team to also provide value add engineering solutions...
-
Flooring After-Sales Specialist
vor 3 Wochen
City of Melbourne, Österreich Sunstar Timber Flooring VollzeitCompany Introduction We are a leading flooring wholesale enterprise, deeply rooted in Australia with a nationwide business network. Committed to providing high-quality flooring products and professional support services, we are now seeking a Flooring After-Sales Specialist to manage the full lifecycle of customer after-sales issues and service quality. We...
