Office Operations, Lead

Geotab® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web‑based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities – ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking an Office Operations Lead who will oversee all aspects of daily office operations, including facilities management, health and safety compliance, and comprehensive workplace services. If you love technology, and are keen to join an industry leader — we would love to hear from you What you’ll do: As an Office Operations Lead your key area of responsibility will be ensuring continuous operational readiness and acting as the primary point of contact for office‑related matters, including 24/7 emergency response. Key accountabilities include maintaining full compliance with health and safety regulations, managing budgets for facilities and maintenance, and overseeing the seamless delivery of office services such as F＆B, reception, and technology coordination. You will need to work closely with various internal teams (e.g., Technology, Health & Safety), external vendors, and building management to optimize vendor relationships for cost and service efficiency and implement sustainability initiatives. To be successful you will be a highly reliable, responsive, and resourceful professional with the ability to manage critical operational matters and foster a high level of employee satisfaction. In addition, the successful candidate will have strong financial acumen and operational management skills to effectively manage facilities budgets, maintain regulatory compliance, and optimize vendor performance. How you’ll make an impact: Conduct daily facility inspections ensuring clean, organized workspaces and common areas. Coordinate external partners (day porters, cleaning staff, vendors) for maintenance, daily operations, and scheduling to minimize office disruption. Manage property administration including workspace booking system (Robin App), building access, visitor access, building badges, and parking registration. Schedule and oversee preventive/emergency maintenance for all specialized equipment and building systems (HVAC, plumbing, coffee machines, etc.), maintaining comprehensive repair logs, deficiency tracking, and warranty management. Serve as primary contact for building emergencies, security management, and coordinate with local authorities when necessary, including after‑hours alarm notifications. Maintain First Aid, CPR, AED certifications and serve as Incident Response Leader/Fire Warden. Manage H&S compliance by coordinating safety inspections, fire drills, overseeing mandatory H&S training, accident/incident reporting, and maintaining the Safety Data Sheet (SDS) notebook. Oversee security systems, alarm codes, emergency call trees, and manage physical assets like office keys. Oversee daily F＆B operations including snack/beverage inventory, coffee machine maintenance, and coordinate daily lunch delivery services, handling all vendor issues. Organize catering for internal events and research local/sustainable food options. Provide comprehensive employee onboarding including office tours, welcome packages, and safety/office protocol training. Maintain comprehensive vendor relationships across cleaning, maintenance, food services, and security, including annual contract reviews ensuring competitive pricing and compliance. Process F＆B and facility invoices, maintain expense tracking systems, and track facility/maintenance budgets with variance reporting to management. Manage phone reception, mail/package distribution, and respond to office‑related Jira tickets. Verify contractor insurance certificates (COI) and ensure safety compliance during work. What you’ll bring to the role: 3‑5 years of experience in office operations, facilities coordination, or similar experience. Current First Aid, CPR, AED certifications (or willingness to obtain). Health & Safety certifications (OSHA, IOSH, NEBOSH, HAZMAT). Specialized safety training certifications (HAZWOPER, etc.). Bachelor’s degree or equivalent experience in facilities management/administration. Strong communication and interpersonal skills. Experience with construction project coordination and contractor management. Knowledge of local building codes, health, and safety regulations. Experience with security systems and emergency response protocols. Background in sustainability and environmental programs. Strong project management, vendor relations, and budget management skills. Proficiency in office management software, booking systems, and project management tools (Jira). Multilingual capabilities for diverse workplace support. Ability to lift 40 pounds and perform physical facility inspections. If you got this far, we hope you’re feeling excited about this role Even if you don’t feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full‑time permanent employees only How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. Geotab is committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . 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