Legal Quality Auditor

Location: Melbourne - CBD and Inner Metro suburbs Reference: VG/VLA/LPCJLH/ Undertake quality audits across a range of specialist panels, ensuring VLA’s practice standards and quality expectations are met, and work closely with VLA’s practice partners to drive continuous improvement and innovation in service delivery. 2 x full time maximum term position up to 12 months (part time 0.8 FTE applications considered) Salary range: $101,869 - $118,844 (pro rata) plus super plus salary packaging Up to $15,900 in salary packaging and hybrid WFH & office model About the role The Legal Quality Auditor role fosters and develops positive relationships with private lawyers who undertake work on behalf of Victoria Legal Aid (VLA). The role will undertake quality audits across a range of specialist panels, ensuring VLA's practice standards and quality expectations are met, and work closely with VLA's practice partners to drive continuous improvement and innovation in service delivery to legal aid clients. The ideal candidate will have substantial legal practice experience. While previous experience in auditing is highly desirable, specialist training will be provided in advance of undertaking audits of each panel. You will use your expertise to provide training and support to private practitioners to enable them to meet their obligations to provide quality legal services to legal aid clients. This role is based at our Melbourne CBD office on Wurundjeri Country. About you Understanding of quality management and auditing, and the ability to make consistent, fair decisions and apply appropriate outcomes. Legal practice experience and/or a tertiary qualification in auditing (desirable). Understanding of legal professional obligations and legislation, understanding of administrative law principles and extensive practice experience in criminal law or family law (including child protection) or ability to analyse and interpret laws and policies and apply them to complex fact situations. Excellent written and oral communication skills. Excellent organisational skills with the ability to meet deadlines and effectively progress tasks within set timeframes A current Australian practising certificate which entitles you to practise in Victoria as a government legal practitioner (mandatory). Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities. About Victoria Legal Aid We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. Employee benefits Focus on work-life balance including flexible working arrangements Hybrid work from home & office model Training and professional development opportunities Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing Opportunity to joinMyki Commuter Club (and salary package the cost) Supportive team environment in modern offices (including free gym and end-of-trip facilities at ou r CBD office) Access to discounted Private Health Insurance How to apply To be considered for this role, please submit your current resume and a cover letter addressing the following key selection criteria : Understanding of legal professional obligations and legislation, understanding of administrative law principles and extensive practice experience in criminal law or family law (including child protection) or ability to analyse and interpret laws and policies and apply them to complex fact situations. Excellent written and oral communication skills, with the ability to communicate expectations and requirements and to provide clear, reasoned and evidence-based feedback. If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team. For further information, please review the attached position description or contact Fiona Brice, Manager Quality Assurance on or No agency applications will be accepted. Applications close Sunday 23 November 2025 at 11.59pm Other relevant information It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first. #J-18808-Ljbffr