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Performance Manager

vor 2 Monaten


Sydney, Österreich Advertising Industry Careers Vollzeit
ABOUT GROUPM NEXUS

GroupM Nexus is the world’s leading global media performance organisation that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions into a single unit. The global organisation will be underpinned by a new cross-channel performance platform, AI and international delivery hubs to set new benchmarks for innovation, effectiveness and efficiency for GroupM’s agencies and clients. With +350 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to our clients, stakeholders, and people.

We have a clear vision for our business, to lead the next era of media performance. We believe that this spans how we make advertising work better for our people, our planet, our communities, and our clients. Our Nexus mission statement is to place transformative technology at the centre of human experiences. We’ll achieve this by connecting our technology, talent and thinking.

ROLE OUTLINE

The Performance Manager for Programmatic plays a key role in the team, providing implementation & campaign management for key clients while also supporting the planning function. You are responsible for supervising elements of team workload to ensure client demands are met. You will be working across Universal Pictures and Warner Bros.

A guru in platform operations, you drive effectiveness and efficiency gains across the department. With a drive and passion for all things digital, you’re stepping into a management role by developing key leadership skills to complement your technical prowess.

KEY RELATIONSHIPS

Collaborating closely with internal teams
Establishing strong relationships with relevant media, data, and technology partners
Foster deep trust and understanding with agency client teams
Contribute to great teamwork in your immediate team

WHAT YOU SHOULD SPEND YOUR TIME DOING
People – 30% of your time

Oversee workflow of junior team members, swiftly escalating issues as they arise
Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement.
Provide clear guidance and instruction when working with, teaching, or helping others
Lead the training and development of junior members of the team, including up-to-date certifications/accreditations across all relevant platforms.

Product – 30% of your time

Take the lead in delivering end-to-end biddable campaigns, including QA compliance and use of best practice.
Proactively identify and drive innovation and best practice opportunities within your teams.
Guide and enrich advanced biddable capabilities by applying your experience via both hands-on and coaching.
Enrich ongoing implementation planning and buying best practices to improve delivery, collaborating with practice leads where relevant.
Bring innovation and creativity to the table by suggesting tests for your clients, collaborating with partners to harness their capability.
Supervise the reporting output across the team, ensuring it is jargon-free, insightful, and of the highest standard.

Client – 30% of your time

Own key relationships at the intermediate level, as it relates to implementation planning & buying.
Lead initiatives to improve both agency and client capabilities, working across vendors and partners to achieve success.
Develop your skills of media planning principles, including agency practices and philosophies.
Demonstrate strong media planning principles, working with clients to provide implementation plans that are grounded in strategic priorities.
Provide coaching and guidance to junior team members on their communication and relationship-building skills.

Commercial – 10% of your time

Ensure all team financial and compliance processes are followed in a timely manner and with 100% accuracy
Maintain a strong perspective of in-scope services for your clients, and the process for completing work above and beyond this
Provide hands-on leadership to junior staff in dealing with commercial issues, such as account queries, reconciliations, and bookings
Seek and implement improvements to ways of working that increase efficiency and effectiveness of commercial operations

WHAT MAKES A GREAT PERFORMANCE MANAGER

Attention to detail: you display high attention to detail across all work and can spot potential issues ahead of time
Organisation: confidently able to optimise work and supports the wider team in this planning & prioritisation
Team & collaboration: viewed as a valued member of the team, actively supporting and contributing to the efforts of other team members
Communication: can manage conflict to a resolution, adapting communication style to both give and receive constructive feedback
Analytical: create new and improved approaches to managing complex information and arrive at logical conclusions
Flexibility: adapts to new ideas and initiatives, displays a positive attitude in the face of ambiguity and change
Proactivity/taking the initiative: work autonomously, focused on achieving results
Problem solving: able to define complex problems, can identify optimal and alternative solutions with minimal supervision