Service Desk Team Leader
vor 3 Wochen
Managing a team of Service Desk Engineers Reporting to Managing Director Port Melbourne based role Total Computer Technology has been operating for over 28 years and is considered a leader in providing managed services. We have 5 offices in Melbourne, Sydney and regional VIC. Our clients are located throughout Australia and New Zealand, across all major industries. Based in our Port Melbourne office, this is a hands‑on role which will require you to manage the VIC Service Desk team. Key Responsibilities Day‑to‑day leadership and performance management of staff (team of 9) Maintaining efficient operation of the Service Desk Act as an escalation point for your team members Ensuring SLA's are met consistently Conduct training & development plan meetings with your team Escalating issues to Managing Director You will need excellent interpersonal and communication skills, coupled with your natural leadership ability to help inspire your team to achieve outstanding customer service results. Qualifications Experience within an MSP environment is preferred Previous Team Leader experience in a B2B business Solid understanding of customer service principles – how to drive to deliver a top‑notch customer experience Technically background is advantageous A positive attitude, a willingness to help people, and a commitment to achieving results Experience in providing training for team members Driver’s license is required A very attractive salary will be negotiated with the successful candidate. We will provide full training on company systems & solutions. #J-18808-Ljbffr
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Team Leader – A.NZ Service Desk
vor 1 Woche
City of Melbourne, Österreich Opteon AUS & NZ VollzeitJoin to apply for the Team Leader – A.NZ Service Desk role at Opteon AUS & NZ About us Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients...
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Team Leader – A.NZ Service Desk
Vor 6 Tagen
City of Melbourne, Österreich Opteon Property Group Pty Ltd VollzeitAbout us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...
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Service Desk Team Leader
Vor 4 Tagen
City of Parramatta Council, Österreich HD IT VollzeitService Desk Team Leader – HD IT, Parramatta, New South Wales, Australia Base pay range A$100,000.00/yr – A$110,000.00/yr About Us HD IT is a leading Managed Services Provider based in Sydney, recognized as one of Australia's Top 50 MSPs for 6 consecutive years. We’re all about innovation, collaboration, and delivering top‑tier IT solutions. Why...
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Heritage Arborist Team Leader – Melbourne
Vor 2 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitA leading environmental services company in Melbourne seeks an Arborist Team Leader to oversee tree maintenance for heritage-listed sites like Carlton Gardens and Fitzroy Gardens. The successful candidate will mentor and train staff, ensuring safety and performance while leading a dedicated team. With a strong emphasis on career development, this permanent...
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Service Desk Team Leader
vor 3 Wochen
City of Melbourne, Österreich Capgemini VollzeitChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
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Arborist Team Leader – City of Melbourne Trees
Vor 2 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitArborist Team Leader City of Melbourne Trees Work on the most iconic trees in Australia – World Heritage listed trees within the City of Melbourne. Be part of a team that can leave a long‑lasting positive impact on Melbourne’s streetscape and environment. Work‑life balance – 7 am to 3.30 pm. Commencement rate $40.49 per hour (depending on...
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Team Leader – A.NZ Service Desk
vor 1 Woche
City of Melbourne, Österreich Opteon Group Vollzeitmanaging the day-to-day operations and team members to ensure the Service Desk runs efficiently and effectively. This role oversees the daily requirements of the seeking an experienced IT Service Desk The ideal candidate will bring: **Technical expertise** – solid background in IT service delivery, incident response, and asset management, with knowledge of...
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IT Service Desk Team Lead — Hybrid, Mentorship
vor 3 Wochen
City of Melbourne, Österreich Capgemini VollzeitA global technology partner is looking for a Service Desk Team Leader to guide a team of Service Desk Engineers. Responsibilities include managing team performance, fostering a positive work culture, and ensuring adherence to service agreements. Ideal candidates have 2-4 years of experience in a similar role and strong communication skills. This position...
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Hybrid IT Service Desk Team Lead — Growth
vor 3 Wochen
City of Melbourne, Österreich Capgemini VollzeitAn international technology consulting firm in Melbourne is seeking a Service Desk Team Leader to manage a team of Service Desk Engineers. The candidate will foster a motivational team environment and drive professional development. Ideal applicants should have 2-4 years of experience in a similar role and strong communication skills. The role supports a...
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IT Service Desk Team Lead – ANZ
Vor 6 Tagen
City of Melbourne, Österreich Opteon Property Group Pty Ltd VollzeitA leading property services firm located in the City of Melbourne is seeking an experienced IT Service Desk Team Leader to manage day-to-day operations and ensure the Service Desk runs efficiently. This role involves mentoring a team, fostering a collaborative environment, and delivering high-quality IT services. Candidates should possess strong leadership...
