Mobility Support Administrator

Join to apply for the Mobility Support Administrator role at Penrith City Council 1 day ago Be among the first 25 applicants About Us At Penrith City Council, we’re passionate about people; in our community and in our workplace. We want you to be able to be your best self and we get that work is just one part of your life, so we’re here to support you in the moments that matter. City Presentation was a 2025 finalist in the Local Government Excellence Awards, in the People, Workplace, Wellbeing – over 150,000 population category, so you can be confident in joining a workplace that offers truly outstanding benefits, including: A range of flexible work arrangements 18 weeks paid maternity leave Health and wellbeing leave 15 days personal leave Significant financial and leave support for undertaking further education Diverse salary packaging Free access to all Ripples venues And much, much more About The Role We are looking for a proactive and tech-savvy professional to deliver high-level technical support to our City Presentation Coordinators, outdoor teams and contractors. In this role, you will be the go-to expert for Council’s Field Services System, Customer Relationship Management software, and Contractor portal, ensuring everything runs smoothly and efficiently. Your Key Responsibilities Provide exceptional ICT support for mobility devices and system administration Develop and manage performance dashboards and insightful reports Maintain efficient workflows and deliver top-tier customer service to internal and external stakeholders Offer administrative support that keeps our operations seamless Essential Criteria Tertiary qualification in Business Administration, Information Technology or equivalent. Demonstrated experience in Field Services or Customer Relationship Management (CRM) Platforms. Demonstrated analytical and problem-solving skills to ensure the delivery of quality information technology support. Sound knowledge of Information and Communications Technology (ICT). High level verbal and solid written communication skills. Demonstrated sound organisational and time management skills with the ability to prioritise and meet agreed deadlines. Ability to work autonomously and with minimal supervision. Demonstrated knowledge of Microsoft Office Suites. Current Class C driver licence. Salary: The salary for this position ranges from $83,341.00 - $96,471.00 per annum, plus 12% superannuation, and will be negotiated commensurate with the skills, qualifications and experience of the preferred applicant. You will be required to undertake employment checks, which may include a Criminal History Check, Qualification Check, Working with Children Check, Medical Declaration and/or a Functional Test, as relevant to the position for which you have applied. Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes, you will be required to provide a copy of the report to Penrith City Council, for review, in order to progress through the recruitment process. Visit careers.penrith.city to view the position description and to find out more information about employment with Penrith City Council. To submit your application, please apply online using the link below. In addition to a cover letter and resume, applicants are required to submit comprehensive responses to the selection criteria (listed above) as a part of their initial application. Applicants who do not meet the essential criteria will not be considered. Completed applications must be received by 11.55pm on 3 December 2025. Please allow 4 weeks from the closing date for the processing of your application. For further information about the position, please contact Tracey Easterbrook, Business Support Unit Supervisor, on . Council is a Child Safe Organisation, for more information about this please see our website. Applicants must have the right to live and work in Australia to apply for this position. Referrals increase your chances of interviewing at Penrith City Council by 2x Seniority level Entry level Employment type Full-time Job function Information Technology Government Administration #J-18808-Ljbffr