Head of Training and Standards

vor 3 Wochen


Perth, Österreich Virgin Australia Airlines Vollzeit
We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.Like any good mission, this one starts with our people.Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.Sorry, we can't provide additional information about this job right now.Cabin Crew

Join a team that looks out for one another, where no two days are the same.Help guests at the very beginning of their journey with outstanding customer service.Recruiting now for commercial pilots who value balance, lifestyle and flexibility.Due to growth in our business we are increasing our team in PerthOversee and manage real-time GCC performance. The role covers all onshore and offshore departments and lines of business under the Guest Contact Centers' remit.As the Maintenance Programs Engineer, you will maintain the validity and currency of the Approved Maintenance Program (AMP) for the VA fleetBased at our Brisbane Hangar you will be working with a talented group of engineers in the Avionics and IFE space.Our Sydney team are looking for an AME to join themWe are seeking an AME to join our team in BrisbaneAs the Reliability Leader your role will be to provide guidance and direction to the Reliability Team and ensure effective management of the engineering CAMO functions of the Reliability Program for the operated fleet types.Play the leading role in developing and implementing strategies to maximise Virgin Australia's profitability, while also achieving retail and partnership marketing objectivesSpearhead the creation and oversight of innovative products that elevate customer satisfaction and drive profitability across Virgin Australia.The Senior Manager, Transformation will be responsible for providing deep insights into transformation opportunities across Virgin Australia. Working with the transformation team to lead the company transformation program, and ideation of strategic, innovative, and cross functional projects.Lead our Airline Publications Team ensuring the document control system meet regulatory and safety regulationsThe objective of the Web Optimization Specialist role is to help coordinate the end-to-end digital optimisation process for the website, ensuring commercial targets are realised alongside test velocity, whilst ensuring tests solve customer pain points and improve NPS.The objective of the Finance Analyst role is to provide key financial insights, business partnering, and support for the Product and Customer divisions.We are seeking a LAME to join us in MelbourneThis role will serve as a change agent within the Training and Standards division, driving the transformation of the team into a high-performing unit.Are you a social media guru? We are looking for a creative, customer focused and highly organised candidate to join the Virgin Australia team.As the Ancillary Pricing Specialist, you will contribute to growth in Ancillary Revenue, for example extra leg room seats, upgrades and baggage, plus other ancillary revenue streams. You will carry out analysis of past and forward booking trends, forecasting future demand, and enter subsequent price point changes into the live system for each market and ancillary offering.The objective of the Manager of Commercial Acceleration Strategy is to provide leadership support to the Senior Manager of Commercial Acceleration Strategy. This includes co-developing the broader commercial strategy and transformation roadmap to achieve our aspiration, and proactively identify opportunities to accelerate value capture. This role will lead two Commercial Acceleration Analysts and take ownership of selected deep-dives into these opportunities (i.e. special projects) as part of a 4-6 weeks sprint. These special projects will be in collaboration with relevant commercial functions.You will support the development of the broader commercial strategy and transformation roadmap, to achieve our aspirations. You will focus on selected deep dives into these opportunities (i.e. special projects) as part of a 4-6 week sprints within Agile methodology. Projects could include optimising Revenue Management opportunities (e.g. inventory and price setting optimisation), as well as optimising how we deliver our value proposition to our customers. All our strategic projects are in collaboration with the relevant commercial functions and other teams within the Virgin Australia Group. You will be required to lead complex analysis to measure initiative effectiveness, and the provide insights to drive optimisation. You will work closely with relevant teams to augment commercial analytics to drive commercial outcomes.

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