Operational Excellence Coach

We are seeking an experienced Operational Excellence Coach to lead major Lean and Cultural transformation projects across our customers in the Food & Beverage, Consumer Packaged Goods and General Manufacturing Industries through the implementation of QAD Redzone software. Key Responsibilities Oversees and coaches 5–7 customers at a time. Train customers on workflows inside Redzone software through multiple 90‑day‑on‑site deployments. Create and deliver training content to build skills and understanding of lean principles and tools throughout the project. Lead root cause analysis and problem‑solving sessions to enhance processes and address production issues. Track performance data and customer uplifts throughout the deployment. Lead process improvement and kaizen activities for customers. Manage project schedules with customers. Deliver executive overviews and provide customers with information related to all Redzone programs. Provide Success Assessments upon project completion. Troubleshoot customer technical issues as needed. Working Conditions Employment Type – Permanent full‑time. Work Arrangement – Onsite. Office Location – Brisbane (preferred), Sydney, Melbourne. Travel Opportunities – Around 25 weeks annually or as needed interstate and international. What will make you successful in this role? Operational Excellence experience in the manufacturing environments. Minimum of 2 years in a similar position, providing direct coaching to business clients is highly desirable. Ability to plan, organise and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients. Develop and maintain strong relationships with clients and internal teams. Excellent interpersonal and organisational skills. Ability to manage time effectively and to work in a high paced, high growth environment. Expertise in continuous improvement methodologies like Lean and Six Sigma is crucial. Strong analytical and problem‑solving skills to identify root cause analysis of issues and implement effective solutions. Excellent communication, influencing skills to collaborate with all levels of the organisation. Strong judgement and excellent assessment skills. Ability to quickly learn Redzone software required to perform effectively for the role. Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook). Why is this an exciting opportunity? Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions. We currently have 1200+ professionals working across Australia, New Zealand, Singapore, Hong Kong and USA who are using innovation to lead the way. The Business Applications division of Atturra specialises in TechnologyOne, Infor, SAP and QAD applications, as well as providing expert consulting in HR and payroll systems, Safety Solutions, and Change Management and Adoption. The team focuses on Education, Federal Government, Local Government, and Manufacturing. This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology. What our people say: “We are working towards a very bright future.” “It's a company with vision and a promising future.” Why you’ll love working here Culture of possibility: At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices. A strong set of company values: Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for. Valuable employee benefits Employee benefits, recognition, and wellbeing platform Career growth via succession planning, internal promotions, and mentoring opportunities Ongoing investment in professional development through industry and technology certifications, and study assistance Mental health support through our Employee Assistance Program Support for family and caring responsibilities, including paid parental leave Employee referral program, with monetary incentives offered Commitment to Diversity, Equity and Inclusion At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups. Supporting Australia’s veterans We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans’ Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia’s veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us. How to apply All applications must be submitted online via our Careers page. Late applications or those sent by email will not be prioritised. Please ensure your application is complete and that you answered all required questions before submitting. Talent Pool This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may arise within the next 12 months. Recruitment Agencies and Headhunters Our Talent Acquisition team is managing this recruitment process and will reach out if additional support is required. Atturra only accepts referrals from agencies on our official supplier list via the Agency Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the Talent Acquisition team for a specific vacancy. Submissions made outside of this process will not be considered. We also request that agencies do not contact Atturra employees outside the Talent Acquisition team regarding hiring matters. Agencies interested in joining our official supplier list may send an expression of interest to Please note, our supplier list is reviewed annually. This document is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be a comprehensive list of all responsibilities, key accountabilities, and skills of persons so classified. Management reserves the right to add or change the job and relevant percentage of accountabilities as required, in its sole discretion. #J-18808-Ljbffr