Personal Banking Consultant

vor 4 Wochen


City of Brisbane, Österreich HSBC Vollzeit

Personal Banking Consultant HSBC Australia invites applications for the Personal Banking Consultant role, an entry‑level position focused on customer service and banking expertise. This role offers a seamless end‑to‑end customer experience, brand ambassadorship at branch level, and opportunities to introduce digital banking solutions. As an HSBC employee, you’ll benefit from professional development opportunities, competitive pay, flexible working culture, subsidised private health cover, enhanced parental pay, wellness programmes, and more. Responsibilities Provide a seamless end‑to‑end customer experience by advising them on appropriate products and services Act as the brand ambassador for HSBC in the branch by liaising directly with customers Introduce, promote, and assist customers with digital banking solutions to meet their needs Contribute to fulfilling customers’ needs by providing personal banking products and services with a customer‑centric approach Manage customer feedback and enquiries effectively Participate in ongoing training and development plans Requirements A proven track record of customer excellence gained in banking, sales, hospitality, or retail The desire to develop your financial expertise and grow your career Ability to understand and provide solutions that meet individual customer needs A passion for delivering first‑class customer service and making a difference A proven ability to multitask and strong attention to detail The Higher School Certificate or equivalent certification Preference will be given to candidates holding Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate unrestricted work rights in Australia. We value diversity and encourage applications from First Nations peoples. Learn more about careers at HSBC Australia – Personal data held by the Bank will be used in accordance with our Privacy Statement. HSBC will never communicate via non‑HSBC channels such as SMS, WhatsApp, or Facebook. #J-18808-Ljbffr


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