Personal Banking Consultant

vor 3 Wochen

Council of the City of Sydney, Österreich HSBC Vollzeit

Personal Banking Consultant – HSBC HSBC Chatswood, New South Wales, Australia Overview As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits including market‑leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million international customers, from retail customers to ultra high net worth individuals and their families. We help our customers take care of their day‑to‑day finances and to manage, protect and grow their wealth through borderless banking and world‑class wealth management powered by mobile‑first capabilities and exceptional people. We are on the look out for Personal Banking Consultants to join our branches in Sydney to help deliver value to our customers and thrive in a collaborative team environment. This is an entry level banking role that will allow you to expand on your customer service experience and build your banking career with a global leader. Responsibilities Provide a seamless end to end customer experience by advising them on appropriate products and services Be the brand ambassador for HSBC in our branch as you liaise directly with customers Introduce, promote and assist customers with digital banking solutions to meet customer needs Contribute to fulfil customer’s needs by providing personal banking products and services with a customer centric approach Manage customer feedback and enquiries effectively Participate in ongoing training and development plans Requirements A proven track record in customer excellence gained in banking, sales, hospitality or retail The desire to develop your financial expertise and grow your career Ability to understand and provide solutions to meet individual customer needs A passion for delivering first‑class customer service and make a difference A proven ability to multitask and strong attention to detail The Higher School Certificate or equivalent certification Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations. Applications from First Nations peoples are encouraged. Learn more about careers at HSBC Australia - Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will never communicate to applicants via non‑HSBC channels such as SMS, WhatsApp or Facebook, so please be careful if anyone attempts to contact you via these channels. #J-18808-Ljbffr

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