Knowledge Management Officer

vor 1 Woche


Adelaide, Österreich Harrison McMillan Pty Ltd Vollzeit

Overview Knowledge Management Officer role at Harrison McMillan Pty Ltd. Location: Adelaide, South Australia. Contract. Mid-Senior level. What you’ll be doing Creating, updating, and managing ICT support documentation & knowledge bases Drafting plain-English customer communications (incident notices, updates, campaigns) Partnering with ICT experts & stakeholders to capture and share knowledge Reviewing feedback to continuously improve content and communication strategies Supporting knowledge-sharing initiatives across teams What we’re looking for Strong background in communications, marketing, or technical writing (in that order) Experience translating complex ideas into simple, customer-friendly content Exposure to ICT, knowledge management, or IT service delivery environments A collaborator who builds relationships and thrives in team-focused settings You’ll own the day-to-day knowledge content work, helping streamline communication and free up our clients ICT teams to focus on larger, complex initiatives. It’s a role where your writing, creativity, and problem-solving will directly improve customer outcomes. Details Seniority level: Mid-Senior level Employment type: Contract Job function: Writing/Editing and Information Technology Industries: Education Apply now and help us shape the way knowledge is shared #J-18808-Ljbffr


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