Guest Service Agent
vor 24 Stunden
About the Venue Crowne Plaza Surfers Paradise puts you right in the heart of the vibrant beach hospitality scene. The hotel, which is part of the IHG family, makes it easy to transition between business and the playful beach lifestyle with a host of in‑house business‑focused services and carefree leisure amenities on demand. About the Role We are seeking a friendly and service‑focused Guest Service Agent to join the front office team at Crowne Plaza Surfers Paradise. In this guest‑facing role, you’ll be the first point of contact for our hotel, creating a warm welcome and delivering seamless check‑in, check‑out, and guest support experiences. The role will be on Casual basis with a flexible roster and may also include occasional overnight shifts. Key Responsibilities Greet guests upon arrival and provide them with information about hotel & resort facilities and services Assist guests with check‑in and check‑out procedures efficiently and professionally Providing information about hotel amenities, services, and local attractions Handle guest inquiries and resolve any issues or complaints promptly and courteously Managing reservations and room assignments effectively Utilising the hotel’s property management system to process bookings and updates Coordinate with other hotel departments to ensure seamless guest experiences Managing phone calls and directing them to the appropriate departments Maintain cleanliness and organisation at the front desk area About You 1–2 years of experience in guest service or front desk role is preferred Excellent communication and interpersonal skills Strong problem‑solving abilities and a proactive approach to guest satisfaction Ability to multitask and work effectively in a fast‑paced environment Flexibility to work various shifts, including weekends and holidays Attention to detail and a positive attitude towards teamwork Access to IHG discounts Free onsite parking while on shift Discounts on food & beverage across all Oscars Group venues Internal and external training opportunities, including an online learning platform Career growth opportunities within Oscars Group across 45+ outstanding venues Employee Assistance Program (EAP) for you and your immediate family Reward and recognition initiatives About Us Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986. Now one of Australia’s largest privately owned hospitality groups, Oscars boasts an ever‑growing portfolio of 45+ assets across NSW, SA, Queensland and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, chartered vessels, and both commercial and residential developments. #J-18808-Ljbffr
-
Guest Service Agent
vor 2 Wochen
Gold Coast City, Österreich Village Roadshow VollzeitGuest Service Agent – Sea World Resort, Main Beach Gold Coast Join the front line of entertainment as a Guest Service Agent at Sea World Resort. Be the first impression for our guests, handling check‑ins, reservations, and daily inquiries in a vibrant, family‑friendly environment. Casual & Part Time Opportunities Available Unbeatable Perks Unlimited...
-
Guest Service Agent
vor 24 Stunden
Gold Coast City, Österreich Dorsett Hotels VollzeitJoin our dynamic team as a Guest Service Agent! This Full Time role offers flexible hours and the opportunity to deliver exceptional guest experiences in a fast-paced environment. Perfect for those seeking flexibility while gaining valuable hospitality experience. Dorsett Gold Coast is a stylish and contemporary hotel located in the vibrant heart of the Gold...
-
Guest Service Agent
Vor 3 Tagen
Gold Coast City, Österreich Avani VollzeitJob Description Avani Broadbeach Residences are looking for an experienced casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay,...
-
Guest Service Agent
vor 1 Woche
Gold Coast City, Österreich Minor Hotels VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
-
Guest Service Agent
vor 3 Wochen
Gold Coast City, Österreich Mondrian VollzeitMondrian Gold Coast is on the sun-drenched esplanade of the iconic Burleigh Beach. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal...
-
Guest Service Agent
Vor 7 Tagen
Gold Coast City, Österreich Avani Hotels and Resorts VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
-
Guest Service Agent
vor 3 Wochen
Gold Coast City, Österreich Mantra Group VollzeitMantra Broadbeach on the Park is nestled in the heart of Broadbeach located within walking distance to the light rail and overlooking Victoria Park with a vast dining hub and its feet. The property consists of one, two and three bedroom apartments for guests to experience. A stone-throw away from Pacific Fair Shopping Centre where you can shop till you drop...
-
Guest Service Agent – Broadbeach
vor 2 Wochen
Gold Coast City, Österreich Meriton Group Vollzeit$65,955.50 per year +super + 17.5% leave loading We have an opportunity to join our wonderful Broadbeach hotel in the role of Guest Service Agent. About the Role As a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You...
-
Guest Service Agent
vor 24 Stunden
Gold Coast City, Österreich Village Roadshow Theme Parks VollzeitVillage Roadshow Theme Parks – Main Beach QLD Guest Service Agent Casual & Full Time Opportunities Available Sea World Resort, Main Beach Gold Coast Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises of Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian...
-
Guest Service Agent – Surfers Paradise
vor 24 Stunden
Gold Coast City, Österreich Meriton Suites VollzeitWe have an opportunity to join one of our wonderful Surfers Paradise hotel in the role of Guest Service Agent. About the Role As a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You will work in a team member focused...
