It Client Services Administrator
Vor 7 Tagen
Join to apply for the IT Client Services Administrator role at Fresenius Medical Care Primary Purpose of the Role The Client Services Administrator's role is to support and maintain in-housing computer systems, laptops, desktops and peripherals both on-site and remotely. Responsibilities include receiving, prioritising, documenting and actively resolving end-user help requests and escalating incidents when necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help-request tracking tools. Key Result Areas Strategy, Planning, Acquisition & Deployment: Support the acquisition of new computer or networking hardware; evaluate documented resolutions and analyse trends to prevent future problems; manage alerts to emerging incident trends; participate in capacity planning and development of long-term strategic goals for Citrix systems, software and clients; install and configure Citrix applications. Operational Management: Liaise with and provide training and support to end-users and staff on computer operation and other issues; install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral devices, and networking hardware products; install, configure, test, maintain, monitor and troubleshoot associated workstation software and networking software products; collaborate with analysts, application developers and system owners in testing of Citrix programmes, applications and interoperability; recommend hardware or software changes to optimise Citrix deployments. Service Desk and Problem Management: Field incoming requests to the Service Desk via telephone and e-mail; document end-user identification information; access software updates, drivers, knowledge bases and FAQ resources; install anti-virus software and keep virus definitions up to date; perform preventative maintenance and test fixes; perform post-resolution follow-ups. Competencies (Skills, Qualifications & Experience) 3 years’ experience administrating both Citrix and physical clients remotely and on‑site. Experience documenting and maintaining configuration and process information. Bachelor’s degree or equivalent in Information Systems. Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to prioritise and execute tasks in high-pressure environments. Strong interpersonal and oral communication skills. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Strong knowledge of software quality assurance best practices. Skilled at working within a team-oriented, collaborative environment. Seniority Level Mid-Senior level Employment Type Full-time Job Function Quality Assurance, Information Technology, and Engineering Industries Hospitals and Health Care Location Sydney, New South Wales, Australia #J-18808-Ljbffr
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Citrix IT Support
Vor 7 Tagen
Council of the City of Sydney, Österreich Fresenius Medical Care VollzeitA leading healthcare company is seeking an IT Client Services Administrator to support and maintain computer systems for both remote and on-site users. This role involves responding to and resolving end-user help requests, maintaining system documentation, and collaborating with other teams to ensure smooth operations. The ideal candidate has at least 3...
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IT Client Services Administrator
vor 2 Wochen
Sydney, Österreich Fresenius Medical Care VollzeitJoin to apply for the IT Client Services Administrator role at Fresenius Medical Care 1 day ago Be among the first 25 applicants Join to apply for the IT Client Services Administrator role at Fresenius Medical Care Primary purpose of the role:The Client Services Administrator’s role is to support and maintain in-house computer systems, laptops, desktops,...
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IT Administrator
Vor 3 Tagen
Council of the City of Sydney, Österreich PhoenixDX VollzeitIT Administrator - Test at PhoenixDX We are seeking a skilled IT Administrator to join our team. This role is crucial for managing our internal IT systems, ensuring they meet compliance requirements, and maintaining a smooth internal helpdesk operation. The ideal candidate will have a strong background in IT management and excellent communication skills....
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Client Services Administrator
Vor 7 Tagen
Council of the City of Sydney, Österreich LHP Partners Pty Ltd VollzeitAbout Us At LHP Partners Chartered Accountants, we pride ourselves on delivering exceptional accounting and advisory services to our clients. Our culture is built on collaboration, innovation, and a commitment to excellence. Join a team where your contributions are valued, and your professional development is supported. About You Certificate III or IV in...
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Client Services Administrator
Vor 7 Tagen
City of Melbourne, Österreich Chandler Macleod VollzeitClient Service Administrator Full‑Time | Permanent Role | Great Career Growth Are you a people person who thrives in a fast‑paced environment? We’re looking for a motivated Client Service Administrator to join our dynamic team! In this role, you’ll be the friendly voice on the phone and the helpful response in the inbox — guiding our clients...
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Client Service Administrator
vor 1 Tag
City of Brisbane, Österreich Department of Justice QLD VollzeitThe role of a Client Service Administrator is comprised of acting as the first point of contact for our clients and performing administrative duties relevant to the ordering and distribution of Court transcripts. The Client Service Administrator will act as a conduit between our stakeholders and our service providers to ensure the accurate and secure...
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IT Administrator
vor 2 Wochen
Council of the City of Sydney, Österreich r2p GmbH VollzeitAs IT Administrator you will be part of our growing team in Bella Vista, Sydney / Australia. You will be responsible for managing network and server infrastructure, troubleshooting systems, supporting users, enhancing security, and ensuring stable, efficient operations. #ONEr2p Are you a passionate, solution-oriented IT administrator and do you want to work...
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Thriving Client Services Administrator
Vor 7 Tagen
Council of the City of Sydney, Österreich LHP Partners Pty Ltd VollzeitA leading accounting firm in New South Wales is seeking a proactive Client Service Administrator to join their dynamic team. The role involves managing client information, delivering exceptional service, and supporting office operations. Ideal candidates will be organised, detail-oriented, and possess strong communication skills. The firm offers a supportive...
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Graduate/Client Service Administrator
vor 3 Wochen
Council of the City of Sydney, Österreich Bongiorno Group VollzeitYou have strong communication skills and enjoy interacting with others. You're flexible and positive – you handle challenges with ease and are always ready to lend a hand. You're highly organized, enjoy ticking off tasks, and are proactive in tackling any new challenges that come your way. You're excited to learn new software and are proficient in Excel...
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TM1 System Administrator
Vor 5 Tagen
Council of the City of Sydney, Österreich IT Alliance Australia VollzeitOverview One of our Clients is seeking to engage TM1 System Administrator at multiple locations. Role: TM1 System Administrator Location of work: Canberra, Sydney, Brisbane, Melbourne Length of contract: 12 months + 12 months of extension Security clearance: Baseline Security cleared Job Description: Client is seeking an experienced TM1 System Administrator...
