Client Services Administrator

Vor 6 Tagen


City of Melbourne, Österreich Chandler Macleod Vollzeit

Client Service Administrator Full‑Time | Permanent Role | Great Career Growth Are you a people person who thrives in a fast‑paced environment? We’re looking for a motivated Client Service Administrator to join our dynamic team In this role, you’ll be the friendly voice on the phone and the helpful response in the inbox — guiding our clients through their journey and ensuring a great experience from start to finish. What We Offer: A full‑time, permanent position with a forward‑thinking company Fantastic career progression and development opportunities A supportive and dynamic work environment where your growth is encouraged What You’ll Be Doing: Handling 50 calls per day, assisting clients with inquiries and support Managing approximately 120 emails per day, delivering timely and accurate responses Working across multiple systems including Oracle, Stripe and internal systems Processingrefundsand answering FAQs with care and accuracy Coordinating with warehouse teams to track devices and manage product replacements under warranty Collaborating across departments to make sure every client receives an exceptional experience What We’re Looking For: Previous experience in administration or customer service Confidence using multiple platforms and learning new systems quickly Excellent written and verbal communication skills A friendly, approachable, and professional manner The ability to work both independently and as part of a team If the above details suit you — apply now or email me at #J-18808-Ljbffr



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