Customer Support Specialist
vor 4 Wochen
Join to apply for the Customer Support Specialist role at Cookaborough Cookaborough is a Melbourne-based software platform providing an end‑to‑end operating solution to hundreds of passionate ready‑made meal businesses around Australia. As well as providing a powerful suite of online tools designed specifically for ready‑made meal businesses, we also provide a marketplace where people can find businesses providing locally made, fresh, nutritious, and delicious meals that meet different dietary requirements and cultural tastes. Cookaborough also enables food businesses using the platform to service the growing Support at Home and NDIS markets. These are two rapidly growing segments that are not only good for business but also extremely rewarding to be able to service. With a proven and much‑loved product, the business is experiencing significant growth, and is about to exceed $20m of annual transaction value. How you’ll make an impact We’re looking for a Customer Support Specialist to support our growing community of Cooks and Customers. This role is perfect for someone who thrives on solving problems, enjoys working in a fast‑paced SaaS environment, and has a compassionate touch, especially when supporting Support at Home (SaH) and NDIS customers. What you’ll do Manage phone, email and website enquiries via the ZohoDesk ticketing system. Offer guidance, training, and compassionate support to a diverse group of stakeholders, including Cooks, Customers, Home Care Package SaH recipients and their Care Coordinators/Managers, as well as NDIS participants and their Plan Managers. Investigate and resolve issues, collaborate with internal teams, and ensure timely and effective solutions. Enhance our Help Centre with self‑help resources that empower customers to resolve issues independently. Spot trends across various data sets, market insights, and customer behaviors to identify and deliver process improvements. Support the Product team by testing new features and provide feedback on the functionality and user experience. What you’ll bring 1+ year of Customer Support experience with a SaaS business. Excellent problem‑solving skills and tech‑savvy mindset. Strong attention to detail. Patience, empathy, and a genuine desire to help. Excellent communication and stakeholder management skills. Bonus: Experience with the food industry, SaH/NDIS customers, or B2B/B2C SaaS platforms. This is a fantastic opportunity to make an impact in a fast‑growing, mission‑driven company. Work with an amazing team that values collaboration and innovation and is transforming how ready‑made meal businesses operate. We offer a progressive culture, a competitive salary package and flexible working arrangements to allow you to best balance your work and life with a minimum 3 days per week from our incredible offices in Cremorne. Ready to help Cooks grow their businesses and hungry households find their perfect meal? Apply now and join us at Cookaborough Seniority level Associate Employment type Full‑time Job function Customer Service Industries Technology, Information and Internet #J-18808-Ljbffr
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Customer Support Specialist
Vor 3 Tagen
City of Melbourne, Österreich Boeing VollzeitCustomer Support Specialist page is loaded## Customer Support Specialistremote type: Onsite Joblocations: AUS - Port Melbourne, Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 12, 2026 (30+ days left to apply)job requisition id: JR Customer Support Specialist**Company:**Boeing Aerostructures Australia Pty Ltd*At...
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Customer Support Specialist
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City of Melbourne, Österreich Education Perfect VollzeitJoin to apply for the Customer Support Specialist role at Education Perfect Be among the first 25 applicants Education Perfect has a suite of EdTech products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment and insights tools,...
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Customer Support Specialist
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City of Hobart, Österreich Procreate VollzeitJoin to apply for the Customer Support Specialist role at Procreate . We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping...
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Customer Support Specialist
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City of Melbourne, Österreich Boeing VollzeitJob Overview At Boeing Aerostructures Australia we innovate to make the world a better place. We are committed to fostering an inclusive environment for every teammate. Position Customer Support Specialist • Port Melbourne, Australia • 100% onsite • 12‑month contract Key Responsibilities Main point of contact for all customer queries and spare part...
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Customer Support Specialist
Vor 7 Tagen
City of Hobart, Österreich Procreate VollzeitOverview We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping people, and the ability to quickly understand both user...
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Customer Support Specialist
Vor 3 Tagen
City of Hobart, Österreich Procreate Ltd VollzeitWe’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping people, and the ability to quickly understand both user needs and...
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Customer Support Specialist
Vor 5 Tagen
City of Melbourne, Österreich Education Perfect VollzeitEducation Perfect has a suite of EdTech products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment and insights tools, helping them and their students reach their full potential. Overview As a Customer Support Specialist for...
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Customer Support Specialist
vor 3 Wochen
City of Melbourne, Österreich I-MED Radiology Network VollzeitJoin to apply for the Customer Support Specialist role at I-MED Radiology Network I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures. At I-MED Radiology Network there is...
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Customer Support Specialist
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Council of the City of Sydney, Österreich Hatch Vollzeit2 days ago Be among the first 25 applicants This is a Customer Support Specialist role with HiBob based in Sydney, NSW, AU == HiBob == Role Seniority mid level, junior Job Description More about the Customer Support Specialist role at HiBob Come and be you with us. Being a Bobber is all about being you. We want you to bring all parts of yourself to work,...
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Customer Support Specialist
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City of Brisbane, Österreich Kaliba VollzeitThis range is provided by Kaliba. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$60,000.00/yr - A$75,000.00/yr Consultant at Kaliba - Dedicated to securing the best IT vendor and Technology talent in APAC Are you ready to join a dynamic and innovative MarTech SaaS company as a Customer...
